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  • Users: haqr1ab
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  1. haqr1ab

    Ring to extension other than 10 then transfer to AA

    Here is the scenario that we would like to happen: Call rings in to ext. 20, then 16, then auto attendant. I know that the order can not be set if using a hunt group but just posting what was requested. If both extensions are busy or do not answer then go to AA. I have been trying various...
  2. haqr1ab

    ACS R8 AA not answering

    Everything has been working well until this past week. The outgoing message on the auto attendant suddenly reset to the default message. We were able to re-record the outgoing message. None of the mailboxes seemed to have changed. The problem now is that the auto attendant does not answer...

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