Search results for query: *

Hi, I am wondering if anyone has seen a smart way to intergrated the SFP Solution with the Avaya Aura platform. My Scenario is that I have Avaya Aura (6.3) deployed across Europe (2x ACM, 2x ESS, 55x LSP) and the core structure for voice is Avaya with the One-X Communicator as an add on...

Hi, I am using the calltype analysis table, so that calls stored in the Avaya 96xx phones call log can be dialled without prefixing the ARS Access code, and it was my belief that this table would also apply to the contacts stored on the phone. However, it seems that the contacts cannot be...

Hi, I wonder if anyone can point me in the right direction, I have a 2x BRI lines on 2 different trunks, and they are constantly bouncing, when I monitor the BRI's via the gateway, I see link up on all, then at exactly the same time, both BRI's see "Recovery" on the D-Channel and then drop. the...

Hi, I am running CM 6.1 and I am wondering if there is a way to enable transfer from the console operator. To explain, when a user gets a call from the attd (console) the user cannot transfer that call to someone else, is this a feature that can be controlled? Thanks...

Hi, does someone have a quick answer for me to configure a button on a phone that will change a vector variable. Basically, if I dial the VDN I have entered 01 collect 1 digits after announcement none for A 02 disconnect after announcement none I have tried to use auto dial to...

Hi, I have just upgraded from Avaya Softconsole to Avaya One-X Attendant 4.03 I cannot find a way to enable "Auto Transfer" on the One-X Attendant, this feature was enabled on the soft console. Has anyone been able to do that? Thanks Dan ------------------------------------------ Self...

Hi, does anyone know if there is a page on Avaya Aura that knows to convert + to 00. At the moment we are trying to force our users so that when they dial the full international number for another staff member on our Avaya platform, the number is converted to the relevant extension and dialed...

Does anyone know a way to move the Line appearances, bridged appearances off of the main screen on the Avaya 9630 to the expansion module only? at the moment they appear on both. I am sure there is a setting in the settings file, but I am not sure which one? Thank you...

Hi, I have set-up a new extension in location 150, location 150 has location parameters number 24. However when I pick the handset up to receive dial tone, I see a bunch of denial events and that the handset tries to use audio codec "G711A" instead of "G729" If I change the location settings...

Hi, one of our locations using our Avaya (Aura 6.1) has a very strange problem where randomly, outgoing call log entries are logged as "FR. 0.10" when opening the details of the log it shows the correct number that was dialled, but there is no common number. I am now tracing the TAC and am...