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  • Users: kattoussa
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  1. kattoussa

    DISA

    hello, how can i configure the DISA in the hipath 3000 manager? thanks
  2. kattoussa

    transit call

    hello, I have two hipath systemes 3800 and 3550 which are connected by IP trunk , i want to configure a prefix code wich let an ip phone that is connected to the hipath 3550 to make a call through a line configured in the hipath 3800? is this possible and how can i do that? thanks
  3. kattoussa

    3CX

    what does mean 3CX system and 3CX phone for android must be located at the same LAN?
  4. kattoussa

    VPN licenses

    hello, what are the necessary licenses to can configure the VPN in the HG 1500?
  5. kattoussa

    defined user

    hello, in the hipath manager E call management--> call forwarding table what does mean defined user in the destination type? thanks
  6. kattoussa

    oenstage shows actually impossible

    hello, i work with a 3800 hipath system , i connected two ip phones openstage 40 and 60 to the system, there are successfully detected by the hipath manager ( the ip address, netmask, gateway, terminal number are configured) but when i try to exchange a calls between them it shows actually...
  7. kattoussa

    telephony is down Hd2

    hello, the openstage shows telephony is down Hd2, what can be the problem and how can i resolve that? thanks
  8. kattoussa

    comscendo license

    hello, i work with hipath 3800 and want to install the comscendo license for openstage ip phones who can give me the steps to do that. thanks in advance.
  9. kattoussa

    UC520 and SRP527 VPN

    hi all, I want to setup VPN between UC520 in one site and SRP527 in another site. Let me know what configuration needs to be done on UC520 and SRP527. thanks in advance.
  10. kattoussa

    vpn between UC500 and SRP527

    hello, i want to establich a vpn connectin between the UC520 and SRP527 router to exchange communication between them over the voip. who can help me with a documentation? thanks
  11. kattoussa

    error opening tftp

    hello, i want to copy the files of firmware to the flash of UC520 so i configured a tftp server in the pc with th ip address 192.168.1.67 and i pointed option 150 to my tftp server address,the problem that when i try to copy the files in the flash it shows %Error opening...
  12. kattoussa

    can't ping 10.1.1.0

    hello, i added a static route to the pc "route add 10.1.1.0 mask 255.255.255.0 <ip add of UC520> but the pc can't ping the 10.1.1.1 what can be the problem? thanks
  13. kattoussa

    add remote ip phone through vpn router

    hello, i want to connect a remote ip phone to the UC520 through a VPN router, i wonder if it is possible with any vpn router type or not and can you help me with a document about the configuration steps. thanks you
  14. kattoussa

    CCA 3.2 functionalities

    hello, i use CCA version 3.2 but there are such functionalities that i don't find them for example voice under telephony, personal speed dial ,etc what can be the problem? thanks
  15. kattoussa

    upgrade firmware problems

    hello, i have a big problem, i tried to upgrade the software of UC520 to the version 8.6.1 but the phones 79xx don't accept the new firmware 9-1-1 so i tried to upgarde the firmware to another intermediate version 8-5-2 but they can't register and in the firmware version it shows 9-1-1 and not...
  16. kattoussa

    loding firmware for ip phones

    i want to let the phones loading the firmware 8-5-2 and stopping from loading the firmware 9.1 what commands i should use?
  17. kattoussa

    disable loading firmware

    hello, how can i disable an ip phone from loading to a new firmware? there is a command to use?
  18. kattoussa

    auth fail after upgrading software

    hello, after upgrading the UC520 pack software 8.6.1, the ip phones show auth fail, it cannot load from the firmware. what can i resolve this problem?
  19. kattoussa

    tftp server for CIPC

    hello, i want to configure a CIPC phone i put in the tftp server the ip address 10.1.1.1 which is the tftp server of the other ip phones but the CIPC phone shows registering for all the time and cannot connetc to the CCA to make the extension. should i installing other tftp server on the pc or...
  20. kattoussa

    error reading phone settings

    hello, When i try to log in the cisco office manager, it shows error reading phone settings 50%. what can the problem is ?

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