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iTel Reporting for contact Centre - Slow Historical Reporting - SQL Issues
Hi all/Anyone; I have an issue, when running reports in itel - RCC the reports can take upto 15 mins to run. Here is what i have discovered * The CCRDB hammers the Hard Drive during this process * The Database indexes were heavily fragmented * I have been unable to move CCRDB to another Hard...- Crimsondelo
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- Forum: Nortel: Business Communications Manager BCM
