Search results for query: *

I have a hotel with an SX200. Calls come in on the main number to our front desk superset1000. If the call isn't answered within a certain time, it then rings Extension 322 AND 323 at the same time. I need to remove 323 from this. How do I do that, or where do I start looking?

Is there a way to get a list of every digital phone, or multiset phone, or list of phones between an extension range and show where they punch down to (cabnet, shelf, slot, etc.) I've been doing one at a time, but with over 1,000 to do it would be nice to just get a full list with a simple...

How do I do a phone swap in the SX200? I have done it on the SX2000 using the command line, but I don't know if the 200 has a command line, or how to access it, and if it would even be the same command... I have a user that moved, and think a swap would be faster/easier than actually rewiring.

I have an SX2000. Is there a way to find out how many digital ports I have, also how many analog ports I have? even if I can export a list of digital extensions and analog extensions I can at least count them...

I have a Mitel SX2000 and am looking at replacing it. I want fair bids, and I am not tied to Mitel, but Mitel has been pretty stable for us. We have multi buildings within a few blocks. We can dial a 5 then an extension to call an extension at building B, dial a 6 plus extension to reach...

I have an SX2000 at a hotel. I want to block all office phones from being able to dial international calls, but I want all guest room phones to dial out when a guest is checked in, just like they can now. How or where do I start?

How do I setup Music on Hold from the ground up? I see a music on hold device, it has a tape in it, and looks like its programmable to play any number of messages recorded on the tape. I don't want to use the tape, I would just like to pass music through this box, but it doesn't seem to pass...

I have a Mitel SX-200 system and am using the embedded voicemail. I'm very new to this and really haven't seen the interface before until recently. Is there a way to record a hold message? right now we put a person on hold and its dead silent to them. I would like for it to at least say...

I have an Innovation InnCharge Call Accounting program. Calls are being logged and posting to guest rooms, however when I try and launch the InnCharge program on the innovation server (it also runs our voicemail), it says "cannot connect to Call Accounting Server. However, I believe the server...

I have two buildings, each has its own Mitel SX-2000. I have a call center in my main building. When my seccond building gets a call for the call center, they transfer them to 5 which is a speed dial for the main building three digit code, followed by the ACD group queue extension. The main...

We have one line that when we dial 9 to get an outside line we hear dial tone, but when we dial the number we just get a busy tone, no matter what number we try. I have looked at the Station Service Assignment. I set Class of service, AND class of restriction to all 1 and still can't dial out.

We have a Mitel SX-200 system. currently when someone calls our main line, if it doesn't answer within a certain amount of time it rolls to a recording. I want to change or remove that recording. How do I go about doing this? I inherited this system, so I don't know extension numbers or...

I am physically moving a desk and phone to a new room. I need the extension number to follow that desk. I swapped an extension before, but our tech said I did it the hard way. lol I went in and changed one extension to 9999 then moved an extension up, then renamed the 9999 back to the normal...

I have 3 extensions that the numbers don't meet our conventions. For example. we use extensions that start with a 7 in one department, and a 2 in another department. BUT 3 of the extensions in our 7 department actually start with a 6. How do I change them. Do I just do it in the phone...

we have a 1-800 number. and for some reason when people call it, they get a recording that says "the number you have dialed is parked. good Bye." Has anyone ever heard of that?

Our phone system crashed, and call routing stopped working properly. Calls that should go to a pool, went to an overflow line, etc. After trying to get it to work, I manually changed the phone system over to use Plane B and things started working properly again. Which leads me to believe...

WE have a mitel sx2000 system. the past week the operator phone has rang every 10 minutes. I have asked the operator to take note of what extension is calling to try and narrow it down. It seems to happen between 12am and 2am every day. the phone will ring 1 time and stop. If answered, its...