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  • Users: Bobsaget58
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  1. Bobsaget58

    6.0 IPO Voicemail to email issue

    Hello All, I am having an issue with my voicemail to email settings. I have switched from office 365 to an exchange 2010 server onsite. I am using port 25 unauthenticated. My SMTP for alarming works just fine. My voicemail to email does not. I did a telnet test and successfully relayed...
  2. Bobsaget58

    Chaning IP Office Voicemail IP on an Expansion Unit (Server Edition)

    Hello, I'm looking to change the voicemail IP address on an expansion unit. It is currently greyed out. I would truly appreciate any advice. Thanks!
  3. Bobsaget58

    IP Office 9.0 Voicemail Pro issue

    Hello fellow Tek-Tippers. I have an IP office that's been having some strange issues, specifically with the voicemail. When a user hits a voicemail, they get "The user's voicemail box is full, unable to leave a message." When the user, who's voicemail box is apparently full, goes to check...
  4. Bobsaget58

    Voicemail Pro Issues

    I have been having a major issue for the last day. I have an IP Office 9.0.3 with voicemail pro. The current call flow starts by going to a shortcode that goes to a voicemail node short code. In voicemail pro the shortcode routes to a module. Every call into this call-flow rings the system...
  5. Bobsaget58

    IA 770 VM Software Alarm

    Hello Tek Tippers. I have an IA 770 with a VM Software alarm at the moment. The event ID is 204, which from some basic documentation claims that "An INTUITY AUDIX process failed during operation. The system might be providing limited INTUITY AUDIX service." Where should I start here? The...
  6. Bobsaget58

    Taking the AT4 out of a Combo card and putting it in a phone 8.

    Is this possible. We have a bad atm on a phone8. can I take the atm off the phone8 and use one from a combo card? Thanks!
  7. Bobsaget58

    IP Office using Windows 7

    Ok. So I have a customer that is running an IP Office 3.1 with an IP406. They have voicemail Pro and they are using a Windows XP machine for a server. They want to upgrade the server to Windows 7. What would be required on the IP office side to run windows 7 with no issues? Would they need...
  8. Bobsaget58

    Newbie here and I have a few questions. More inside.

    I was hired by a telecom company. I have background in sound engineering but none in IP Telephony. I have a job as a troubleshooting engineer specifically for IP Office. I am reading the manuals every day and am starting to realize I need some more knowledge in telecom and telephony in...

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