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I was able to get a chip for the 1232. What I would like to know is other than adding the chip, 1. do I need to reload the cabinet after placing the chip. It's a double cabinet unit. 2. Is there any programming that needs to be done. 3. Does anyone know of the docs for the procedure of putting...

Hi everyone, I have a customer who has a sx200 he says got hit with a power surge. I tried a restart, no go. The console shows a minor alarm and no clock data. The system has no dial tone at any extensions, but I do have talk battery. This should be more than a minor alarm I would think. Next...

Well here we go again. My only customer with this merlin box that I really hate. So the customer calls and says all of a sudden when someone calls extension 523, it goes to a recording to dial a 1 or 0. My knowledge would say we have a error in call forward. problem is I know so little about...

Hi all, [indent][/I got some great advice that got me through the original issue. So here I am again asking for guidance. The same customer called me and said they had a power failure and the phone system came back but voicemail did not. The unit in the system is a MLM 007 card 5 unused with and...

Anyone know the secret of defaulting this unit?

I need to add Rmt Call Frwd Pool to an extension and cant seem to find much associated with it. Another extension that already has forwarding has 890 in this location. I have added Remote forwarding and trunk 2 trunk transfer. I have attached a file drop of the system. The extension I am trying...

I have a customer with a double KX-td1232 and a TVA-200 VM. It is not using auto attendant. What the customer has is a separate 2 line hunt for the service department and 2 extensions that handle that work. Each of these people have personal voicemail. What the owner wants to have happen is the...

This place is really wearing out a welcome. I was ONLY supposed to babysit a cutover from one T1 to another. The cut went as good as it could I guess. Now, they have a Fax machine on extension 560. Somehow someone programmed a number off the T1 to go to that station. To be honest, I can't find...

I have a system that we are just moving from one supplier to another. I am not that familiar with the ATT Avaya product, but I am A 40 year retiree from the local company and spent 20 or so years in a 5ESS office. My question is how do I know how the 100d card is configured. My research says it...