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- Users: MiltonFoxley
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AVAYA CMS Report that will pull a list of all ID's and Names in the group.
Hello Friends :) I am trying to find a report that will pull a list of all AVAYA ID and Agent names in an agent group regardless of if they have logged in or not. Any suggestions on how I can do this? Thank you in advance for your help :)- MiltonFoxley
- Thread
- Replies: 4
- Forum: Avaya: CM/Aura (Definity)
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Avaya CMS Query That pulls only agents currently in ACW
Hello. I am trying to find or build a query in a custom report that will allow me to display only agents currently in ACW state. Does anyone have a solution for this or any tips. Thank you all :)- MiltonFoxley
- Thread
- Replies: 5
- Forum: Avaya: CM/Aura (Definity)
