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I have set up Malicious CAll Trace, but I need help on what some of the output means. My specific question relates to the following Fields: MCE MCI RM NPI TON MCE CUST00 RM005 025 *TN036 1 00 00 13:00:54 1/10/2015 CLID#1***2341164 *DN63128 NPI:0 TON:2 MCI CUST00...

I have an Option 11 and when the Guest is checked in and dials 13865 for Clean Room and 13866 got a Dirty Room the codes work. However, when they are checked out they can dial 13 then get a Fast Busy. Any in site would be appreciated. I'm not familiar with the Hospitality Features of the...

I am getting logged out after I add a new name in LD 95, but it happens in LD 20 when I make a change as well. As soon as I get confirmation that the change is complete, within 5 seconds the system logs me out. This seemed to start when the Customer was making changes to the PBX through the...

Good Morning, I am trying to interface a CS1000 using Procomm 4.8 through a USB to Serial converter, but I cant get it to work. Any help would really be appreciated. I have tried 3- different laptops, 1- with 32bt Vista and 2- with Windows & 64 bit and neither one works. Also, I have tried a...

I have been trying to get the GHTROUT's World Famous Micro-MERL Customized CS1000 Books set up on my Ipad. Any suggestion or help would be appreciated. This is a great feature that I use on my Desktop, but it sure would be nice to have it on the iPad too.

Good Morning, Does anyone know as what temperature is an alarm produced on the CS1000? I have a site that has gotten into the low 90 degrees for the last two days and the CS1000 hasn't produced an alarm. I'm looking at installing a Thermostat wired to a SEB device to notify the customer of...

Is there a way through software to identify if there is an ANALOG telephone on a port? I have the task of determining what active sets are in outer headquarters building and I need an easy way to ID the sets. I have looked at the frame to determine what is programmed , but not cross connected...