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  • Users: bscolo
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  1. bscolo

    No Sound After Voicemail Transfer on SIP Trunk

    We have an IPO system with only one remote user who connects via SIP trunk (Flowroute). When someone calls him, the audio works fine in both directions but if they end up in his voicemail, they do not hear the greeting and he does not get any sound in the message (if they wait long enough to...
  2. bscolo

    Mobile Twinning Disconnects on Answer

    I have one remote user who access the IP Office system via SIP. He wants to twin his mobile phone for when he travels. When someone call him, the call goes through with caller ID but as soon as he answers it, the drops the call. We have 2 SIP Trunk Channel licenses and our SIP provider says...
  3. bscolo

    Force Mobile Twinning Over Analog Line Rather than SIP

    I have one remote user that has twining setup. We only have one SIP trunk so I need the twinning to use one of the analog lines rather than try to use the SIP trunk as it wil already be in use when someone calls him. I've tried adding a 9 in front of his mobile number but it won't seem to go...
  4. bscolo

    IP Office Custom Firewall Profile Entry

    I'm having difficulty with HEX notation of the custom firewall entries. I need to allow UDP 5060 through in both directions. It is my understanding that I would need to use the following: IP Protocol: 17 Match Offset: 16 Match Length: 2 Match Data: 13C4 Match Mask: FFFF However, it does not...

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