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  1. jglongisland

    Avaya 9650 Stuck on "Phone" after reset....

    So I have two Avaya phones (9650 and 9620L) that were working fine in my old house behind a sonic wall. I moved to a new house, new sonic wall, different IP address range. VPN to my office has all the ports open. Phones wouldn't get a dial tone so I figured I'd reset them. Do both RESET and...
  2. jglongisland

    iphone 1x mobile App (w/VoIP) - latest release questions...

    We finally have our ones mobile app on the iPhone working well with our IPO (now on version 9 with SP1). We have the following questions/issues and was hoping someone could provide the answer. Our installer is at an Avaya U course in NJ this week (he spent most of his career on Nortel stuff so...
  3. jglongisland

    Proper firewall/bandwidth settings for remote office user...

    We have some phones in remote locations (9650s) with crappy limited DSL (i.e, upstream bandwidth peaks around 400k/second on a good day). Right now one location has a Sonicwall TZ 190, the other is getting a newer 205. In order to configure better bandwidth management I'm trying to determine...
  4. jglongisland

    *67 caller ID block in IPO

    So we have had IPO for about 6 weeks and someone walked into my office and said how the ___ do I make a call with caller ID blocked. He tried 9, *67, number, *67, 9 number and neither work. We are in a sales related field and sometimes the only way to get someone on the phone is to call with...
  5. jglongisland

    Caller ID with calls twinned from internal extensions...

    We have a new IP office setup, latest software was installed a few weeks ago. One quirk which is annoying is that if your phone is twinned to your mobile phone, and someone from within your office calls you, the caller ID shows up as your own number. If it is an outside call it comes in with...
  6. jglongisland

    One x mobile version...

    Today we updated to 8.1 FeaturePack 1 and it looks like there are new windows downloads of one x portal, but I thought with IP office the portal was all browser based. When I log into my one x portal we are at version 8.0.103.31, is that the latest version of the web app? Is there a non-web...
  7. jglongisland

    iPhone app & Mac OS X App - Brand New IP Office Install

    We just purchased IP Office and each user is a Power User. We are on 8.1 (not the very latest feature pack, we should have that in a week or so). I was told (incorrectly) but the sales guy that I would be able to use my iPhone as an extension, i.e., I could be connected via4g/vpn or wifi/vpn...

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