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Hi all, Can someone please explain how i can capture/print all area codes, RLIs, time zones and create a spreadsheet? thank you in advance.

Hello, Is there a way to delete several messages at once, or delete all messages at once rather than pressing 76 after each message one at a time? We have VP's who have to save a number of messages, then want to delete them as one bunch, instead of pressing 76 one at a time. Please tell me...

Good morning, I am trying to block a number from being dialed, (which my office does often), and I've run out of SDR blocks. can anyone tell me how to expand MXSD regarding LD 90? I don't know what load to look for this feature and what to do when I find it. Thanks for your assistance. See...

Good morning, We have (25) employees who use an alias name. Is it possible to assign their actual name and their alias name to one extension so both names can be accessed in the Corporate Directory pointing to one extension? I know I can't assign 2 names to Key 0, but I'm wondering if there's...

Hello, I need to block the entire office from deleting voicemail messages in their individual mailboxes. Does anyone know how I can deny the ability for individuals pressing 76 to delete? thank you!

Hello, I would like to import a generic greeting to approx. 100 individual voice mailboxes via a .wav file and I don't want any of the users to be able to log in and change this greeting. Is it possible to block a user from changing this greeting on their own voice mailbox? (CallPilot 5.0)...

Hello, I started a thread on 7/3 questioning how to update firmware on VoIP i2002 sets @ different locations. I received an answer that IP phones software upgrade is done via signalling server. I'm not sure how to start or finish this process. Any additional info would be greatly appreciated...

Good morning, CS1000, with 2 other locations using VoIP i2002 sets. when using the Corporate Directory, users get the name display but not the extension. Is there a way to fix this? Appreciate any advise.

I have programmed AUTO keys on the consoles, key 1 thru 9 are 800#s and i am creating Extension Detail Reports of the consoles to see the number of outgoing calls using these keys. I only see a few on the reports, I should see many, dozens of outgoing calls to these 800 #s. Any help is...

Is it possible to have the ability to park a call and be restricted from picking up a parked call?

CS1000, CallPilot, I would like to deny Dial by Name from any inbound calls without removing name display on phone. Thank you.

I would like to out one of my IDGT. Because I answered Yes to prompt FDID, I'm not sure how to Out it. REQ prt TYPE idc CUST 0 DCNO 7 DCNO 7 FDID YES IDGT CDGT 1716 Error message: SCH1279 All branches must be released prior to OUT A FDID IDC tree. Release the branches. Severity...

I am trying to restrict certain stations from Transferring or Conferencing externally. How can I restrict certain stations? Thank you.