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I've been slamming my head on the wall on this one...I'm not a cable expert, so any help is appreciated. I'm dealing with these 110 blocks: http://www.commscope.com/catalog/enterprise/product_details.aspx?id=24532 The setup. Cat 5e cables from desks to 110 block. First 4 rows of the 110 are...

I've been banging my head on this for a few.. I'm not sure if the format is wrong and that's the problem or not, here's what I have: *60 Voicemail ON "HGTest123" *61 Voicemail OFF "HGTest123" I've tried "HGTest123" ~~ "?"HGtest123 ~~ HGTest123 etc. I am part of the HuntGroup that I'm trying...

Hello, Trying to figure out an odd problem. I have a site 8.1 with embedded voicemail (Yeah I know) and calls are only reaching the phone system half the time. I have SSA and monitor running to see if anythings coming through. It will ring twice, pause for about 8 seconds of silence then ring...

Hey guys, I am able to hotdesk from site A to site B but when I make a call from site B it appears to try to dial out of site B From what I read on outgoing calls, it should use settings of remote system, but it appears calls are not going out the remote site, rather the local site. When a...

I'm in the knowledge base right meow looking for a few solutions but keep running into dead ends... Running ip500v2 8.1.73 with vmpro and onex to match I want to allow certain users to use one-x portal but, some features such as call recording and changing voicemail from alert to forward/copy...

Hello all; I'm reaching out to see if anyone has come across something similar. I currently have the zero out set to go to reception. If the receptionist doesn't answer is there a way to return the call to the original voicemail. Trying different variables, but nothing seems to be sticking...

Hello; I did the best due diligence I could in trying to find a solution for this, but I've hit my wall and I'm not sure where to go from here. Is there a way for a User to zero-out (operator) AFTER reaching the VM recording? We currently have a default recording that tells them they can zero...

Hello; Running IPO 8.1 vmpro server to match I have something odd going on. When I restart vmpro server or services a few of the users voicemail greetings switche back to the default greeting. I check in intuity.txt and it changes call types and greeting1 from 32 to 0 CALLTYPES=0 GREETING1=0...

Hello; Running IPO 8.1 with VMPRO 9611 phones We have 1 main site with 3 distributed sites. Some users are getting mail notifications of a voicemail, but the WMI doesn't turn on and when they check via visual voice there are no messages. On the distributed site, I have the default collect...

Hello; Running IPO 8.1 500 v2 When you use UMS and mapi to send the voicemail to email so you can play within the browser is the MWI supposed to light up? I can get it to light up when I switch the user to "copy" instead of forward. Maybe I'm missing something really small? It used to be the...

Hey Guys; IPO 8.1 500 v2 I had an odd question that I'm seeking a solution for. Is there a way to dial a call for someone then transfer over to them before the call goes out. Example: Receptionist dials number for an executive, he presses a button and once it hits his line the number dials...

Hello; Running IPO 8.1 500 v2 We have 4 sites on a SCN I have 3rd party forwarding setup through the provider. I figured out everything, but I am stuck on one thing. We use 5 digit dialing for internal extensions. When I dial ext to ext it works great, or DID to DID no problem there. If I...

Hey guys, running IPO 8.1 and I am running into someproblems with unscreened or third party forwarding. I changed settings to use internal data so the DID will show when a user calls, the problem is when I try to use forwarding to a cell it forward the Internal DID instead of the 3rd party...

We are running ipo 8.1 with VMPro to match. We have 1 central site with 2 distributed sites. (about to add a 3rd as well) I've run into the issue of needing to restart services 2 times a week to keep things in order. When I go for more than a week +/- the voicemails seem to get delayed. For...

Hello! Running 500 v2 8.1 9611 phones Is there a way to view when a user or an agent has logged in and out of the phone? For example I want to know when user A logged in their phone and when they logged out of their phone. Is there anything in the records or place I could find this? Thank you!

Maybe I'm missing the whole point of how this is setup.. Running ipo 8.1 with vmpro to match across all servers. We have 1 centralized and 2 distributed servers. When a user calls in remotely (cell phone) to change their greeting (3) they get the invalid entry prompt. I have it set under...

Hello; IPO 500 v2 8.1 w/ contact store. Users are set for Record auto VRL When I go to the server c:\calls I can see all the .wav files, but when I try to play any of .wav's it comes off as corrupt. I tried using VLC as well to no avail. Has anyone else seen anything like this? I can't...

Hey guys. - IPO 500 v2 8.1 9611 phones. Is it possible to take personal contacts form outlook 2010 and import them into the personal contacts on the phone? I'm thinking it's kind of a shot in the dark, but I've been proven wrong many times before :) Any help is appreciated, thanks!

Hey guys; - Running IPO 500 v2 8.1 9611 phones This is an odd one I have here.. and unfortunately I don't have a trace because this happens so rarely I would have to run a trace 24/7 to catch it. While on the phone one our users experienced a high pitch tone (described it as similar to...

Hey guys, Want to say thank you for all the help in the past, much appreciated. I hope to be in the situation to help others as you guys have. IPO 500 v2 8.1 - When I have the voicemail to email set to Forward it timestamps the voicemail +5 hours in Visual Voice (example:1:10PM shows as...