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I have a customer with a IPO500V2 and an Application Server to run VMPro and One-X Portal. Both are running 9.1.11 software. I recently setup the One-X Mobile Preferred app for them to use to field their after hours calls. There is one extension setup to use the app and about 5 different people...

I have a customer that is using the mobile app with VoIP mode on an IPO 500V2 running R9.1.6. There are 3 users using the app and they all have iPhone's. Everything works fine as far as connecting to the app inside/outside of site. The issue they have has to do with the call handling. If they...

I have a customer that is running 9.0.7 and using VM Pro. The system is setup with a time profile on the IPO (in manager) and the incoming call routes point to a day or night AA in VM Pro using the time profile. They are wanting to add a button to change their greeting from their standard day AA...

Hello all. I recently moved a BCM50 for a customer that included a Digital Mobility Controller as part of the setup. It was a multi step move process for the customer so the cordless phones did not immediately need reconnected. I apparently did not mark things as well as I should have and on top...

Hello everyone. I am not very adverse with the BCM line however I have been given the task of working on a few here recently. One of the tasks I am trying to complete is to add a BCM50a R5.0 to an existing BCM network. The main switch is a BCM 400 R4.0 and there are also about 4-5 other BCM's...

I was wondering if anyone could tell me if there are any specifications for the .wav files on a TVA50 VM. The customer wants to have someone record their greeting for a custom call service and import it into the system. I see where it says you can upload a .wav file using the management console...

I am working on a kxta 824 that was previously installed by another company. I am usually an avaya tech but have some exposure to panasonic systems. I have two questions about the system. First is there a way to program a feature button that calls another extension with only one touch. The...