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  • Users: thecmancan
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  1. thecmancan

    Avaya CM 5.2.1 TDM-CLK minor and Test 150 Fail

    Hello, On the Avaya CM5.2.1 with MCC gateways and S8720. I see persistent minor alarm TDM-CLK. When I test tone-bd, I see Test 150 fail error code 50. I see the docs say that it's possibly a bent pin in the backplane? Can it be anything else in your experiences? Thank you
  2. thecmancan

    Avaya 6400 Digital Phones and CM

    Hello all, We're needing to upgrade from old Avaya system. However, we'd like to keep using our 6400 series digital sets for a while before switching over to SIP phones eventually. Are these still compatible with CM 6.3 or CM 7? I find mention of the digital line cards amongst the supported...
  3. thecmancan

    Forwarding off-net and inserting a pause

    I'm running CM5.2.1 on S8720 and G650. Question is, I want to forward all calls to something like 915 555 1234 PAUSE 123456. I tried doing ~p in the vector route-to command but the digits won't fit. Also, coverage remote and enhanced call-forwarding on the station screen won't take the number...
  4. thecmancan

    SYS-Link Error Code

    I'm seeing SYS-LINK EAL ERROR 1793 NO AUX DATA errors hit the switch. Also, I see an ADJ-IP 3671 NO AUX DATA error hit. Are these anything to worry about? I looked up the sys-link error it's about slow transmit due to traffic. Is that sign of potential hardware failure? The ADJ-IP 3671...
  5. thecmancan

    CM 5.2.1 Service Packs

    I'm running CM5.2.1 SP 8 (18855), can I upgrade straight to the latest SP 15 (20445) in one shot? I'm having troubling finding all the in-between Service Packs on the Avaya download site. Thanks for the help!
  6. thecmancan

    Track Transferred Calls in CMS or Call Center

    Hello All, I'm trying to track how many calls are transferred from one vdn/vector to another. Is there a field in a report for CMS that I can enable? Is it a manipulation of vector variables? Please help, I love vectoring and this will help in answering future requests from call center...
  7. thecmancan

    List Measurements Load Balance

    Ok, in taking some measurements of usage for our pbx I came across the great list measurements load-balance command to see the traffic across my port network links. I'm just confused for this report here: PORT NETWORK LOAD BALANCE STUDY REPORT TOTAL CALLS Time...
  8. thecmancan

    Have MM Service Pack 4, next patch to install?

    Hey All, I am new to administering Avaya MM. I looked at our current install of Modular Messaging 4.0 on MSS and it is: MM Build 7.2.810.4009 MSS Build 7.2.810.4001 Modular Messaging on MSS Patching: 'Modular Messaging 4.0 Service Pack 4' (WSO - 7.2.810.4001) 'Modular Messaging 4.0...

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