Search results for query: *

Sorry about my english, I just installed ALOHA TS 6.7.48 on Windows x64 , but service CTLSVR doesnt start. When i eject Aloha MRG it says CTLSVR is not registered, but i eject the bat, UNREGISTERED and then REGISTERED. All the requisit are already installed. any suggestions??

Hello Fellas, i have a problem with my FAC of Announcement Access Code when i dial, in my case *56 i just hear a fast busy tone.?? do you know why this happen=??? greetings from Guatemala.

Hello fellas, i have a restlessness if there are some way to force the IP Agent to enter a ID Agent (Number of Agent) ???? that would be great cus are some people that no login with their agent number just with their extensions.

hello fellas, i been installed a Windows 8 on my PC, but i need to install IP agent for test issues but is not compatible any one have the same problem???

Good morning, i have a problem whit the next error: Error IP Station Limit Reached When an agent want to log in, last week wa add 45 new licences agents for call center elite but today when i want to conect the agent number 18 display this message: Error IP Station Limit Reached You cannot...

Hi we acquire 10 new AVAYA One X Agent licences, my questions are the next note: We have a Avaya AURA Communication Manager 5.0 Avaya Site Administrator 1)how can create a new agent One X on ASA.?? 2) Wich software must use??, if we have now IPAgent ?? 3) the agent that uses IPagent are the...

I set up RONA (Redirect on No Answer) to a VDN but when a call is sent to the agent and they don't answer the call within the number of rings defined in the Hunt Group the agent its placed on Aux Work and they have to press button Auto In , well that is the problem , is there are some way to...

i've been searching something like this. when an agent have a incoming call that agent can answer that call automatically without pressing the answer button, i want to do that because in the call center there are some agents that dont answer some calls and the calls becomes lost. any idea???

Good day fellas, I just created a pickup group with 2 members the idea is that one member of the group can answer the calls from the other station AND HEAR THE RING FROM THE OTHER EXTENSION, I enabled the button call-pkup and it works good but doesn't ring only show an alert whit a led green...

hello fellas, i would like to know if it's possible hide the number station so this way the another user can's see it. I was reading something about change a COS that including a CLIENT ROOM (yes) and then in the SYSTEM-PARAMETERS HOSPITALITY, change the option Display Room Information in Call...

hello engineers, you may know if there are someway to save the call history on sofphone, because the users from the callcenter can delete that histoy, and we need that information. We use a AVAYA IP Softphone R6 thank u!

Hello fellas, i have a problem whit a AVAYA IP Phone 1603SW which the redial button doesn't work, i checked that it have the default preferens on ASA, if you have some ideas salutations from Guatemala

hello engineers, you may know if there are someway to save the call history on sofphone, because the users from the callcenter can delete that histoy, and we need that information. We use a AVAYA IP Softphone R6 thank u!

Hello fellas, i have a problem whit a AVAYA IP Phone 1603SW which the redial button doesn't work, i checked that it have the default preferens on ASA, if you have some ideas salutations from Guatemala