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  • Users: dbarry722
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  1. dbarry722

    Incoming call route problem

    Hi Folks. Looking for a bit of assistance as I have messed something up on the school telephone system for the main incoming number. Basically whilst taking the auto attendant off, I deleted the incoming call route for the telephone number by accident rather than the actual time profiles -...
  2. dbarry722

    Strange configuration changes on IP 500 system

    Hi Folks. Just looking a bit of advice here. We have the Avaya IP 500 and has been working fine this past while but over the past couple of days, I've noticed a few strange configuration issues. One of the phones I had working stopped receiving calls. It would dial extensions with no issues but...
  3. dbarry722

    Call Redirect after school hours

    Hi Folks.. Due to finances, the BCM 400 I though we were changing is now staying put! I don't mind because it is working fine. My problem is redirecting calls to the school after hours to a mobile number. I've set the capabilities of the main reception telephone to allow redirect but when I...
  4. dbarry722

    BCM 400 callpilot problem with recorded message

    Hi folks. We have a Bcm 400 telephone system and we have an 'out if hours' message recorded. All the receptionist does is hit the transfer button and any callers get the pre-recorded message. Problem is, I need to change the message now. Using the callpilot program on a PC, I've recorded a new...

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