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  • Users: rileysj2
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  1. rileysj2

    Coverage Remote Help

    Hello Everyone! We have a vector for our Service Desk calls that basically dials an external answering service if our Service Desk doesn't answer. So in this vector is a hunt-group with coverage, and the coverage path includes a coverage answer group (the Service Desk phones) as point 1. Then...
  2. rileysj2

    Modular Messaging - Strange Message While Trying to Leave a Voicemail

    Hello guys, I hope all is well! I have a strange thing occurring on what seems to be ONE voicemail box at one of my sites. When callers try to leave a message, they hear an audible recording that 'Please make an entry soon or you will be disconnected, recording stopped, to continue recording...

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