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  1. 19austintech50

    Telecorp Reader Boards and NICE Recording on new CS1K with AACC 6.3

    I think the CC6 or Symposium used to log into these reader boards with the old FAT Client. Since upgrading to CS1K 7.5 and installing an Ayaya Aura Contact Center, they don't work anymore. Also the NICE seems to be the same way. Does anyone know a solution? Like Agent Desktop Display or something.
  2. 19austintech50

    MG 1010 cabinet bay face layout

    Does anyone have the newer MG1010 cabinet bay face layouts in excel?
  3. 19austintech50

    Connecting a Shoretel to a Nortel on 25.40

    I am working on a customer that has an old 81C and they bought a Shortel. They want to call from Dallas on their Shortel throught the Austin Shortel and out the local T1's on the Nortel to make local calls.I can call from the Nortel to the Dallas Shortel and out locally in Dallas, but when they...

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