Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations biv343 on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  • Users: chobin
  • Content: Threads
  • Order by date
  1. chobin

    Agent Shift Activity

    hi I have a problem. I user ICP3300 an I want arrange Agents Shift as offer specified time , DID number Calls connect to these Agents. for Example : if there is agent :666 in skill group related path 1 , we want from 20pm path 2 connect in addition to path 1 also with together. tnx
  2. chobin

    6140 DNIS

    hi I use 6140 to popup Call Contact (Call Caller & DNIS) Is there any way that Returned the number of digit (DNIS) , The figure rises to four. Now the figures is 3. Thank you for answer...
  3. chobin

    call pickup report

    Hi I want have The Report Of the number of calls Pickup have been answered by each the Agent. 3300 : V 8.0 CCMWeb : V 5.4 Thank you.

Part and Inventory Search

Back
Top