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Hi all, About a year ago we removed our Avaya Partner ACS R8.0 and upgraded to an Asterisk VoIP system. The system has been sitting in a closet since and I'm getting ready to sell it. (If you're interested, please get in touch.) I need to remove all voicemails, AA, speed dials, etc. because I...

Hi, Does anyone know if you can setup a screensaver on Mitel 5330's running in SIP mode?- and if yes, how? Thanks, Sam

Hi, I'm trying to install an Avaya Partner ACS System into a home. The house has Cat 3 drops in most rooms so about 8-10 drops total. Might even need to put more in on the first floor as there's only one for that entire floor. I took a look at the box outside the connects the landline to the...

Hi, I am trying to use the Config Upload/Download page (/ConfigUpDownload) to copy settings from one IP Phone to another. When I upload the downloaded file to another phone, the page will say "upload completed" and "reboot to apply changes". But after I click reboot and the phone reboots, it...

Hi, I accidentally powered off a 5224 phone on boot and now it won't boot. It is in enhanced SIP Mode and worked fine. It says "booting SIP" and then "starting" and immediately goes to a blank screen. I have tried resetting the phone with no luck. Any ideas? Thanks, Sam

My company is currently looking to expand into a nearby building that is directly across a small road. We need to get these two buildings connected somehow, with phone and LAN. I think I've got LAN handled, as I could just use a wireless network bridge and DD-WRT. The second building are really...

Hi, Would there possible be a way for managers to monitor calls of users of an Avaya Partner ACS R8 system? For example, could they enter the call without the "conference" indication appear? Or could they have all calls be recorded on a computer? Thanks for the help, Sam

Hi there- I just had a quick question... I've always known the Avaya Partner phones (all of ours at least) have a RJ45 port on the back of them- the type that you use to connect your computer to your wired network. Why is there these ports on the back? Why not just a RJ11 typical phone port...

Hi all, I wanted to get some feedback on getting one (or 2... or 3) horn(s)/loudspeaker(s) for an Avaya Partner System. We have all 18D phones, 2+ of which are in a loud shop location where it's often hard to hear the rings. I thought that we could maybe wire in a horn to it to make it louder...

Hi All, If were to have a studio professionally record a greeting for our company, would there be any way to get that greeting (mp3) onto the Avaya Partner System? Also, how does one go about administering the phone system via LAN? The instruction manual doesn't cover this topic very well...

Hello all, If an employee is having a private phone conversation, other extensions can still join in. Is there a feature or a way to prevent people joining in on private calls? Thanks, Sam

Hello all, I just wanted to know what you guys think I should do to expand my Partner ACS R8 + Partner Messaging System. They are in a 5 port carrier, so I know I have room, but just what shall I get? Since I just need more extensions, could I go get for example a R3 and be ok? I don't need...

Hello all! I have an Avaya Partner ACS R8 system, with Auto Attendant setup and running fine (thanks to TouchToneTommy!). I setup the number of rings in "Night Service Mode" to 0 with #506. So technically, when I press the "night service" button, the system should pickup after 0 rings. But it...

Is there a way for the Avaya Partner ACS R8 play a message every 5 seconds to callers over the hold music, and have it activate an Auto Attendant? For example, the callers might hear "Thanks for calling Company 123. Thanks for holding. For hours, store location, and more, please press 2 now!"...

Hi all, Would it be possible to add a extra announcement before the Auto attendant? For example, if we were closed for the New Year, would we be able to say "Thank you for calling Company X. Please note that we will be closed on January 1 to January 3 in observance of the new year.". I know we...

Hello all! Would there be an easy way to install a standard wireless phone on an Avaya Partner ACS R8 (I incorrectly said R7 in previous posts) system? We currently have 8 Avaya 18D phones. I've heard/read online that the Avaya Partner ACS system can support "standard analog devices" such as...

Hello all! Thanks for any help you can give, it's extremely appreciated! So I have an Avaya Partner ACS R7 with Partner Messaging. The Auto-Attendant is now working (Thanks, Tommy!) and the General Voicemail is also, but I would like to change one thing. I currently have 4 calling groups...

Hello all! This is my first time on this forum, so please tell me if I'm doing anything wrong! I have an Avaya 18D ACS R7 Processor with Avaya Partner Messing that we obtained when we brought out another business. It was setup with an Auto-attendant a long time ago but has since been shutdown...