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Hi all, On a customer site with IP500v2 R11 and 1x Application Server (Linux) I need to make some automated backup of the systems. I have managed to setup a scheduled backup rutine on the app-srv, but what to do on the IP500? It seems that only immidiate backups is possible from the...

Hi all IPOCC Are there any wallboard templates for the IPOCC Wallboard Broker? Just so that I don't need to start from scratch everytime... Also if some more feature rich templates are available for download. Hope that any of You can help. BR/ Allan

Hi IPOCC Gurus, One of my customers are complaining on calls dirupted/disconnected when talking. Where do I look for theese calls, and get closer to what happens? I have triede the Contact Detail Reports, but not to much help. Will the TTrace Console help me out? Or do I need to start a...

Hi IPOCC Gurus, I get this from the IPO Sync Service: C0445a 00:37:12.259 TC_General Active field is not set to 1 in DataBase:PABXConfigAccess. Data Import may not be completed. Need to be set for Sync service to start C0446a 00:37:12.259 TC_Error Active field is set to...

Hi All, What is the newest/supported version of ACW (Avaya Communicator for Windows) for IP Office 10.1 SP3? There is no ACW installation software with this new release/SP. But there is a newer ACW for R11 - is this the version, or will it be the one delivered with 10.1 SP2? Regards /Allan

Hi all IPO-fellows, I am struggleing with a SIP Trunk here. Newly setup IPO SE 10.1 SP2 server with a SIP Trunk with 4 channels. The trunk registers correctly to the provider, and all channels are idle. When trying to making a call, it looks like the call stays inside the IPO, and never hits...

Hi Fellow IPO-admins, What does this alarm tell me? Where to look for this?

Hi all, At a customer they have several service users on the IP Office Server Edition. Setup: IP Office SE - Primary server - R10.1 3 IP500v2 expansions When using the "Sync. Service Users and System Password" in the WebManager, this does not replicate the users created on the primary server...

Hi Gurus, I have a queue IVR that work fine, now I want to use DTMF to sent the user to another IVR Script. Triede to do this with a tag and a variable, and use the basic element "Define Variable". But there is only silence... I am not sure on how to fill out the "New value" box in this...

Hi, Is it possible to work more than one (1) user in the IPOCC UI (Thick client) on a Task Flow Set and IVR Scripts? Regard, Allan

Hi all Tek-Tip, I'm having some issues with the Equinox on IP Offcie SE 10.1. The setup is a Server Edition (VMware) with the one-X + equinox service active. Trying to use the Equinox app (Android) on a Wi-Fi only setup (no 3G/4G). We can login the etxn. but there is no contacts or presences...