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Alright fellas, here is my scenario, I have a POTS line punch down onto a Universal Trunk card in my Option 11. Print out from TN 3/6 REQ PRT TYPE: tnb TN 3 6 DATE PAGE DES DES 2156 TN 003 0 00 06 TYPE COT CDEN 8D CUST 0 XTRK XUT TIMP 600 BIMP 3COM TRK ANLG NCOS 4 RTMB 4 2...

We are very quickly approaching our ShoreTel deployment. I am really stuck on one question that has a very large impact on our organization. Please excuse any terms that are incorrect as I am a recovering Option 11 junky. I was wondering if I could take a group of phones, say about 30% of them...

Option 11 Switch Mix of 3903, 3904, and 2616 phones. I have a strange one for you guys, I hope someone has some knowledge on this. About 2 months ago I noticed my 3904 doing something strange. the little phone icon on my home button would light up as if I was on the phone. It would light up...

Alright guys I have a really crazy one this time.... Over the past several days, one of my cabinets is giving me fits. The phones connected will all of a sudden turn on the speaker phone and make the busy signal sound. There is a loud popping sound associated. I check the affected phones and...

Hey guys, This issue seems simple but I am stuck. When this user tries to forward his phone to an external number, the display shows "release and try again" internal DNs work. REQ: prt TYPE: tnb TN 14 07 DATE PAGE DES DES WGM TN 014 0 00 07 TYPE 2616 CDEN 8D CUST 0 AOM 0 FDN...

I have an option 11 with a digital card that has no phones on it at all. I was wondering what the process is to remove it. Can I just pull the card out of the system without causing any problems?

Hopefully someone out there can give me some knowledge on this.... I have nothing but trouble codes in my main phone switch. This is what rolls in in about 5 minutes or less. Any ideas on what is goin on? Thank you in advance for any help. BUG4216 BUG4216 : 25 0 0 5 0000F007 FFFFFFFF...

Our media operator at extension 160 is telling me she gets a fast busy when trying to reach two other extensions being x875 and x303. The thing making me pull my hair out however is it seems to be at random. We use an old option 11c and the two extensions sit in the very same cabinet. They are...

We are running an old option 11 with Call Pilot. Everything seems fine with it with the exception of one users phone. There are two dn's on the one phone but if I understand correct, the voicemail light will only light up if the dn is marped on that line. Here is the setup. Any thoughts...