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It looks like there was an update from Tomcat that didn't entirely resolve a security vulnerability in earlier releases. Affects Server Edition and Application Server across most releases. Solution: Upgrade to 9.1.2 or later. https://downloads.avaya.com/css/P8/documents/100180012 Updated...

Be alert for a phone scam that requests users to call back a number because of legal proceedings. The number is a premium international service which may cost your customers big bikkies. The first thing that users may do is dial out via the IP Office. The number originates from Cameroon(+237)...

Some Task Based Guides have been updated. Download them from the knowledgebase. Updated content from the Avaya Support Center web site added on 12-OCT-2017. Document Title: Avaya IP Office Contact Center Feature Description This document is located at the following URL: click here...

As we are all professionals here I thought I would share a tip with you. The old way of searching is poring over a document and searching with control f- smashing next, and then searching the next document with control f and smashing next. So let's say if I want to find what dialer modes are...

For those of you wishing to complete the APDS Midmarket accreditation, you may find there is no data or curriculum map on Avaya Learning when you select the APDS Midmarket option. Looking at the APDS Scopia option, you can see the map is populated correctly. The APDS Midmarket courses you need...

Avaya have a branded store for business partners: https://www.avayacompanystore.com/oc/ 2016: The year death stopped giving a sh*t

Too long. Didn't Read? 1:Remote Installation and Configuration Services (RICS) is to be added to the Avaya acronym file. You've never seen it? thread940-1765096 2: You won't be able to install IPOCC in the near future without co delivering it from Avaya or being completely certified...for an...

1MB Measured Business line (POTS). 1XP one-X Portal. An Avaya Application 2 hour response time Avaya zipcode list showing zipcodes that are within 2 hour response time 2020'2 20202'2 2B1Q 2 Binary, 1 Quaternary 2FA Two Factor Authentication 3GPP 3rd Generation Partnership Project 3PL...

AvayaMenuAdmin.txt is supposed to be found on support.avaya.com. It's no longer there (or not discoverable inside of an hour). As we all know, their search function is about as useful as carpet burn. Ava herself couldn't find it. Poor thing. She's helpful, but useless. Here's a template I have...

TB Showing issues resolved versus issues caused is here: https://downloads.avaya.com/css/P8/documents/101020269 Download the excitement here:https://support.avaya.com/downloads/download-details.action?contentId=C201622693987760_0&productId=P0160&releaseId=9.1.x Whinging below, film at eleven...

View the TB here. https://downloads.avaya.com/css/P8/documents/101019137 Not many, but some here have it.

Get your own extension on hold. A star for whoever can do it first. Best. Commercial. Ever.

Don't use line group ID 0 for your trunks under any circumstances. [thumbsup2] Avaya recommend changing the line group ID from 0 in training. Use line group ID 0 only for system features. E.g. voicemail collect/"?vmb"/0 My biggest, main trunk will generally be line group 10. Incoming PSTN 20...

When logged in to the Voicemail Pro server with Voicemail Pro Client, you can click the about tab to display server and licensing information, not just the software release of the client. Poopy bubbles!

When you get older you remember how the world was. How much better it was. How clearer the moon was...How good the logos were...Like Pan Am...and the Tek-tips horsey. I have created a 46xx settings.txt file and image which you can upload to your IP Office to display a screensaver after 1...

Avaya have removed the files from downloads.avaya- The Requested Document does not exist I am hosting the files here and will leave them up as long as dropbox continues. https://www.dropbox.com/sh/kydiyf7abaocxd1/AAAxU5ofgcvR3PQSjHBDc6W2a?dl=0 Keywords for internet search: Label template for...

If the screen ribbon has been disconnected from the motherboard in a 14xx or 16xx handset, there is a black clip that needs to be slid up in the direction of the arrows below before the ribbon can be reinserted in to the slot. After the ribbon has been reinserted the black clip then needs to be...

07/2015 ACSS (3000) is now the ACSS - Avaya Midmarket Communications (ACSS - 3000) If you are due for renewal you may wish to get this one under your belt: 0M00010O What's New in IP Office Platform 9.1 Deep Dive Recording You may wish to undertake APDS - Avaya Midmarket Solutions (APDS -...

https://support.avaya.com/forums/archive/index.php/f-67.html Useful link That was left handed.

https://support.avaya.com/forums/archive/index.php/f-67.html That was left handed.