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Hi There, i have upgraded a clients IP office to version 8.1.69. they have all 1608 ip phones running on the system. the problem i have now is that when you want to clear a 1608 phone with (MUTE CLEAR #) it doent do anything. does anyone know if the clear code has changed? thank you.

Hi There, two clients of ours has transferring problems on their IP Office. when the switchbaord operator is busy on an incoming call, transfer the call to a user, at the same time another inbound call is ringing. when she transfer the first call to take the second call and tries to transfer...

Hi There, is there a way to set the VLAN ID on the Lan or the Wan of the ip office? i have a client that created a VLan on their network just for the ip office. the vlan id is 50. I have a 1616 ip phone on their network which has a fixed ip address in and the VLan is set to id 50. with the ip...

Hi all, i have a problem programming buttons on 3 x DBM32 dss panels linked to a 1416 phone. The problem is when i go to the Button programming on the user and create user buttons. once i get to button 104 (which is already on the third DBM32) and click the (Ok) button after setting it for a...

Hi There, I Have a IP Office 500 V2 that has an intermittent transfer problem. when the switchboard operator is busy on a call and another call comes in she cant seem to transfer the first call. when she press the transfer key it dont do anything, the call just remains by her. She have to then...

Hi There, is it possible to use the (speed dial) short code in conjunction with the dirctory number on a user that is barred via outgoing barr or via the user right? i have set a system short code eg: CODE *7N FEATURE: SPEED DIAL TELEPHONE...