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I have an ESI8-u10 card that I want to install in a Electra Elite IPK, however I just noticed at the bottom of the card it says "ONLY FOR NEC KTS. Is this card ok to install in my IPK? Thanks for any thoughts!

Help! I used to work on older NEC phone systems but, that was a while back. I need to add another 8 port Sta. card (ESIB 8 -U1 ETU) to an Electra Elite IPK. It is a single cabinet and slots 1 and 2 have ESIB/ESIE cards. Slots 3 and 4 are open. Slot 5 has a COI8 and 6 has a COI4. Slot 7 is empty...

I need to reset a mailbox on an EliteMail VMP. Does anybody have instructions on how to do this off of the Soft Keys on a phone? I have logged into mbx100 and can't access the MGR to reset the mbx.

Hi I have been tasked with admin of a KX-NCP500. Can anybody send me a link to the PBX Unified Maintenance Console. I cant find anything but UK downloads. Im told I need the US version. Thank you!!

I have 2 Norstar MICS systems, both with PRI and DID's. An employee is moving from one location to another. Can I forward his DID to a DID at the other location without using his phone? Or do I have to use his phone and do an External Call Forward? Thanks for any help provided!

I have been asked to look into the system programming programing of a Panasonic KX-NCP500. However it looks as though the Installer password (1234) has been changed. I've heard you can look at the DBSYS on the SD card to find the password. Can I pull the SD card out of the sys. hot? Once I have...

I recently had an MICS loose power and its database did not reload. Had to purchase a new security code to reinstall the PRI. I have since acquired NRU 11.0 and backed up the system. Does my backup retain the security code so I can restore the database the next time they loose power? That is...

My PRI is up and running, I can make outgoing calls. My problem is all of my inbound calls are ringing the recpt at 221. I have created the Target line and assigned the recvd digits as 4. I then go to the ext and assign the Target line and tell it to ring the associated ext. What am I missing...

I have an MICS with a PRI interface. I have created a Route and Destination code. I am able to enter Feat.4, the Destination code and a telephone number plus a 3 digit account code on a test phone. When I dial in on the cutomers pilot number, they answer the call and transfer it to the test...