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Good Afternoon One of our clients running Ip office V2 (8.0) requested the SNMP MIB files to connect their Pabx to a monitoring software. We forwarded the IPO-MIB.mib from the MIB foler is the 8.0 administration cd. The client got back to us and said they they need OID files for Fan...

Good Morning We have recently upgraded our Application server from 9.0 to 9.1 using the bootable CD and selecting upgrade. Upgrade worked but Application server showed a message that there is no IP on the interface altough cable was connected. We temporary solved it by using the " Default IP"...

Good Afternoon We have recently upgraded our application server and PABX (500v2) to release 9. We also managed to make the VOIP client work on one-X, however we have 2 problems: - on android once the call is comming in, it rings ok on the deskphone but on the app it will try to ring and stops...

Good Afternoon I am testing Avaya One-X mobile with voip on the following scenario: Avaya ip office 500v2 R9 UCM with One-x both R9 User Set as Power user Enable Voip in user settings ticked However voip is not working. When I turn on voip, the Icon on my mobile and tablet turns yellow with...

Good Afternoon We have an Ip office 500 with release 8.1. Today we upgraded it to release 9 (licensing ok) and all worked fine except the SIP trunks On incomming calls , voice is only heard one way and on outgoing calls a message 'Line Busy' is displayed on the phones. We downgraded to 8.1...

Good Morning My client has an IP office with software release 8.1 and voicemail pro running 8.1 aswell. Now the client would like to upgrade PABX to v9. Does this affect the voicemail pro configuration or it will work normally? Thanks Antoine

Good Morning I would like to ask if there is a way how one can dial a number and be added to a conference with an essential edition. (something similar to conference meet me in preferred edition. Thanks and regards Antoine

Good Afternoon We have a problem with an Ip Office 500 v1 [8.0 (51)] and the hold music is not working. Cheked all tftp settings which are pointing to the manager pc but hold music is not being uploaded to the machinewit the following message in the tftp log: 29 October 2013 12:11:55 ...

Good Afternoon ately we have installed the one-x preferred on our phones and it works brilliantly from wifi and even 3g. Now is there a software for android or iphone that can connect directly to the pabx, like using your phone as an IP Phone when on wifi? Is flare for iphone or android out...

Good Afternoon We have a problem on a pabx but we are not sure if its from the pabx or from the lines. Client is complaining that when they are on the phone talking to external lines through a tellular, they hear a lot of feedback or even hear themselves back and they cannot talk. Now if an...

Good Morning We have an ip office 500 v1 5.0(26) and our client is requesting the 5th ATM trunk port. Currently he has a digital station 8 card with an ATM daughter card installed, a digital 8 card and a VCM 32 card. We are trying to install an ATM daughter card so that our client has 4 more...

Good Morning We have a problem with an avaya IP office 500 V1. We need to use the automatic attendant but the option is not available. Is the option available on the 500 V1? Thanks Antoine

Good Morning I am trying to setup an avaya 9608 phone pulled out from an avaya Communication Manager system, on our IP office 500 v2 R8.1(63) system. When the phone is plugged to the network it is only displaying the Avaya One X logo and when it loads it shows "Installing Backup application"...

Good Morning I have a problem with an IP Office 1403 phone on an Ip Office [6.0(18)]. All 5402 phones are working OK, but we have 1 x 1403 phone that all of a sudden turned FW Upgrade on the display and stopped working. Tried changing the phone from the Expansion module to the digital 8 card...

Good Morning I am currently testing Avaya flair at my company and i cannot set conference to work. I managed to drag 2 different calls int he same 'spotlight' but merge is greyed out, only transfer is activated. There is a setting ' Conference server' , does that have something to do with it...

Hi I have 3 phones (1403,1416,9508) which i would like to disable their update checking capabilities. Is there a way please? Thanks

Good Afternoon I need the following bin file: 1403r06.bin .. can anybody help please? Thanks

Good Morning After updating our IP OFFice 500v2 to firmware ver 8.1(52), among other problems we are encountering an issue on a 1416 digital phone (brand new). The file server is set as the Memory card and the phone is connected to digital 8 card. (same issues on combi card) When it is first...

Good Morning Recently we have upgraded our IP office 500v2 to firmware 8.1 release 52. One of our phones is a 9508 digital phone which is hanging on please wait. I have followed various threads on this forum to no avail. When trying to upgrade from SD card i have noticed this lines in the...