Hey guys, I am trying to set up an inclument weather system and am having some issues about how to set it up properly. Our goal is to have employees dial an 800 number and then have a prompt that says press 1 for this location, 2 for this location, etc.... Once they do that a recording comes on...
Guys, I've setup our customer service department in a hunt group and they are requesting that all calls that come to that hunt group have a unique ring. Is that possible?
If not, is it possible to have the hunt group line ring on another line. We are setup with lines a, b, c. All calls are...
We have a 800 number that rings to one of our direct lines in our office. Sometimes the person calling needs to speak to a different CSR in another location. Is it possible to program a button so the person answering the phone can transfer the call to an outsider number? So it would be something...
I know how to use the phone to forward an extension to an outside line but I can't figure out a way to do it to an extension setup as a fax line. I've enabled remote call forwarding on that extension through WinSPM but am stuck there. Any help would be appreciated. Thanks!
Is it possible to have night serivce turn on at 5:00pm and off at 8:00am Monday - Friday. I have the schedule setup, but it doesn't seem to be doing that at all. Thanks!
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