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Hello Just a question we did an upgrade from 9.0 till 1.04 and We cant activate Auto-create Extn or user they stay greyed out Any of you guys have seen this ? Is there a solution. Thanks for your help and positif response

Hello guys Have a question about SIP trunk incomming call route to voicemail? Incomming call from all unknown numbers must go to voicemail pro module but is refused programmed like folowing Trunk 32 to nothing VM:XXXXXX call is refused and i have no clue why Thanks for your help and support

Hi kan y set a password in bulk on 300 extensions at one tru script or somthing? Kind regards

HI Just installed an ipo server edition The customer asked to disable on hook dialing Enyone knows how to do or that Kind regards

Hi just upgraded IPO From R9 till R10.1 The customer had Softphones and needs to use Avaya communicator BUT! In the pas when a user logged on with his Softphone his Hardphone went to log on state But whit the Communicator it doesnt haw can y fix this Thx for your response and support :-)

Hi guys Trikke question? I have a custumer with an ipo 500 VR R9.5 in Belgium and some phones connected tru the network in the UK so far so good. The customer has a SIP trunk with several numbers on ( UK numbers - german numbers - etc ) the uk phones need to always dial in international...

Hi I have a customer ho needs to block his users to set the sound of ths ringer to O om his IP Office R 9.0 I supose i need to add or change some lines to 46XXsettings file but i dont know witchone or im not finding any Can you guys assist? Kind regards

Hi i just installed version 10.1 in ipo 500 V2. I created all the users with a csv file. What i did is checked auto create extension to log on the phone on the network but the phone doesn 't log the extension and it doesn't create the extension in the ipo. it reboots al the time :-( When i...

Hi I installed a couple of days ago an IPO Server edition R10 SP1 in Vm Ware 6.0 Sinds the cut over the customer had some issues that the phones restart without knowing why So after some investigation whe shut down al services on de server en started them one by one IPO service start OK VM...

Does any one know if its possible to connect one of dees on IPO in H323 it doesn't work :-( not supported. maybe in sip

Hi can anyone confirm that avaya 2420 and 2402 phones stil work if y upgrade the customer to release 9.1 is there anyone who tested or installed it jet. becouse there is no matrix released jet for 9.1. I hev some phones like that hou work in release 9.0 but for 9.1 i'm not shure thx for the...

Hello I have a customer with an avaya flair with 3 sites in SCN trunking. The user with the flair is logged on to site 1 but doesn't see the users across the scn network any idee how to see every user in the scn network? when you look up the users tru the phone directory you will find every...

Hello Does anyone know if there is an option in ipo "release 9.0.5 972 "that the user sees the internal number and not the external number when the call is tranfered to an internal user Kind regards

Hello Does anyone know if a divert to a speeddial works in ipo soft 9.0.5 972 Example: Shortcode 8 = speeddial In the directory is a number INDEX 888 with external number 0478XXXXXX When i dial 8888 am calling the number it works but when i divert a extension to 8888 it doesnt work "the...

Hello e anyone had that problem i dit an upgrade till the last release 9.0.972 from 9.0.860 and the after the upgrade the customer was complaining that the personal clip wassent send anymore but the main number of the PRI-30. Nothing was changed in the config. I did a rolback to 9.0.860 and...

Hello Can anyone confirm in a server edition "release 9.0 972" environment if a twin mobile is possible Example Config: On the server the trunk to IP dect On the gateway the DS 30 modules with the digital 1608 phone Kind regards and thx for your response