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Good morning/afternoon! How can I locate the port of a digital phone on the Norstar 0x32 system? Instead of toning out the line I would like to know if there is a feature that I need to look into to find the port on the punch block. The reason I want to know is because I tried locating the...

Hello everyone! I have a little issue on a MICS. The voicemail is not kicking in when dialing an extension. It gets redirected to the primary phone instead of voicemail. Is there anything that I can check visually on the MICS to make sure that the voicemail is turn on? Many thanks! Jesus Angel

Good Morning/Afternoon! I have noticed that on several if not in all extensions when a caller is on the line (001,002,003,004) they can hear an incoming call with a beep sound on the hand set. They are not or should not be part of the receptionist area hunt group (Answering group). Is there...

Good Morning/Afternoon! I'm having a minor issue on one of our Norstar 0x32. When I try to call an extension within the PBX system I'm not able to. It just doesn't do anything. When an incoming call reaches the receptionist she is able to transfer to an extension on one of the three phones...

Hello everyone! I have a Norstar 0x32 and incoming calls are not ringing in the main 3 extensions. We have lines 001,002,003,and 004 and extensions 221,222,and 223 should be able to answer these lines. What is currently happening is that when a call is in progress for example on line 001 and a...

Hello everyone! How could I add a line (trunk line) to a t7316 key set? The number that Im trying to add to let's say extension 2221 is at extension 2225. X2225 has only one line assigned to it and is the one I need at x2221. X2221 has three line assignments right now 001,002,and 003. Thanks! Jesus