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Just a heads up - we are testing Avaya 9504 and 9508 phones connected to the UCX through our DSM16p product. Now you have an Optional migration path for your Avaya Customers. Same ease of administration and simple licensing that you expect from and get with the UCx product line.

OK, after much hair pulling and loss of sleep we have finally been able to implement the Volume Control on the Nortel 2033 Conference Phone. This is only available on UCx Rls 5.0. Please update your system and retest.

We have gone GA with the latest release of our UCx server software. Here are a couple of highlights: USB Install - This allows you to upgrade from previous UCX releases or to install UCx on customer owned hardware. Hardware Independence - You can install the UCx software on any platform that...

Hey Guys, I'm trying to locate the firmware for a Nortel 2245 wifi gateway. this is the device that handles the 2210 and 2211 wifi sets. Any help or advice would be appreciated. pnp

Hey all, There has been a pretty significant update of the Operating system on our UCx server. This update has many packages that have been updated and the download is over 200MB. Because this is update is so large, we HIGHLY SUGGEST you use the command line method to accomplish this...

Hey All, We are working on converting the BCM450 chassis to a UCx Digital Gateway. The plan is to provide an SSD to replace the 3.5 inch Hard Disk Drive. Current Specifications for this SSD: Enterprise Grade (Intel) 120GB, 2.5 inch Form Factor. The SSD will will be mounted in a 2.5...

Available very soon now!!!! Keep your systems updated.

Just wanted to make everyone aware that we have made the Line Input (Light Blue Connector) on the UCx50E platform, available for use as a Music On Hold source. Now you can use an MP3 player, CD/DVD player, Radio, just about anything that has a audio output as a streaming audio source for your...

A Link to our UCx Server Task Based Guides and Configuration Notes. http://wiki.emetrotel.org/pages/viewpage.action?pageId=18481348

Check this out PRI Integration MWI (Message Waiting indication) Integration http://www.youtube.com/watch?v=gYEiebVkubw

We have developed a GUI page to set the amplitude levels on the digital gateway for the Phone ports. We also have controls to enable and disable the Echo Canceler (ECAN) and the Automatic Gain Control (AGC). Just do a software update on both the UCx server and the Digital Gateway to pick up...

For sip, navigate to the PBX/Sip Settings page, scroll to the bottom of the page and you will see a field called ‘Other Sip Settings’ On the left side of the equals sign, enter ‘tos_sip’ on the right side enter the Class Selector designation (CS5). You must use the Class Selector designation...

we have had a couple of customers asking for the ability to Dial 0 (zero) to get to an operator. Create a Misc. Appplication. Give it a Description, something like Operator. Set the Feature code to be 0 (that is a zero) Set the feature status to Enabled. Set the Destination to be the...

Just wanted to welcome everyone to the new E-Metrotel Forum on tek-tips. Patrick