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  • Users: Serenitee
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  1. Serenitee

    Micros WS5A display shuts off when CE loads

    I've never seen this before, the (WS5A) workstation display is fine for bios/post then when CE loads the display goes dark. If I attach a VGA monitor, it shows desktop, etc. and I can move cursor using the touchscreen (even though the touchscreen display is not showing anything). I did a CE...
  2. Serenitee

    Micros 3700(5.5) Can't adjust employee timecard

    Hi, Has anyone ever come across issue where adjusting an employee's punch out looks like it works but the change does not 'stick'? We are able to edit other employee's time cards however any changes we make to this particular employee's clock in/out's revert back to the un-adjusted times. We...
  3. Serenitee

    Micros 3700 - Tapi error

    Hello everyone, We recently 'moved' the server for one of our locations (currently shutdown for winter) to a new box (It is actually a fresh install upgraded to 5.4 MR2 using that locations license info, etc.) however after installing the same cc driver with the same configuration as the 'old'...
  4. Serenitee

    Micros 3700 - SVC interface error when trying to refund CC

    When trying to refund a credit card using 'Refund CC' macro one of our locations receives a "[p99] The Stored Value Card interface is not licensed" error (We do not use Micros' stored value / gift cards at any of our locations) when is would normally (all our other locations appear to use same...
  5. Serenitee

    Micros 3700 - Template issues adding wks5 to wks5A environment

    I have a location with all workstation 5A's that recently bought a workstation 5 to add to their Micros 3700 layout. I have gotten the workstation 5 to cal correctly however there are issues with missing screen templates, etc. I was assuming I should copy everything that is in the Micros...
  6. Serenitee

    Micros 3700 database table listing

    Would anyone know where I could find an up to date listing (and explanation) of the Micros 3700's database tables? Thank you.
  7. Serenitee

    Micros 3700 - Auto clock out employee after 8 hours

    Hi, I am trying to come up with a way to have our 3700 automatically clock out certain employees (salaried employees) 8 hours after they clock in. If I can get it working it will allow us to use a budgeting component of our above store reporting system (which would make my boss very happy)...
  8. Serenitee

    Discount no longer working correctly after upgrade

    Hello, Having an odd case at 5 locations in which a previously working discount is now giving a "Maximum amount is $xx.xx" where $xx.xx is the subtotal. It is only occurring when combined with other discounts (and appears to be related to taxes). The discount works fine when it is the only...
  9. Serenitee

    Micros 3700 Open Check Report Error

    I'm stumped by this one. I tried copying an old backup copy of 'CHK_101.RPT' into D:\Micros\RES\POS\REPORTS, but still getting the same error(s). The machine has been rebooted multiple times but error(s) still appear. Any advice would be greatly appreciated. Thanks! ---- STARTING - Open...

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