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  1. PCovarrubias

    Avaya Customer Call Reporter CCR Custom Report Error

    Hi everybody, I have a customer running CCR 8.1. We're using the asssitant to create a custom report and I can go through the whole process and add the report to the list. I can open the report to add values, but when I try to run the report to show data within a time period, it shows an...
  2. PCovarrubias

    One-x Mobile Preferred IPO [Voicemail Porvider "Starting" + IPhone App Not Connecting]

    I have installed OneX Portal and Voicemail Pro on the same server. Windows Server 2008 64 Bits with 4GB of RAM. Running OneX mobile for IPO on a Nexus 7 android based tablet. App got connected right away and works fine (except for Voicemail not showing on the app). Tried to use the same...
  3. PCovarrubias

    IP OFFICE - CISCO SPA112 NO Audio After Transfer

    Scenario: Avaya IP 500v2 with 1608 & 1603 IP Phones. Also, SIP endpoints (Cisco ATA SPA112 & Polycom Conference Phones). I can make calls from either type of device, and audio is flawless. The Problem: If I receive a call from a Cisco SPA112 on an Avaya 1608/1603, everything works fine. BUT...
  4. PCovarrubias

    IP500v2 Contactstore (Unable to batch download recordings client PCs)

    Hey!. I installed Avaya Contactstore on Windows 2008 Server. Everything worked great until a couple of weeks ago. Supervisors cannot export recordings in batches. When they select the recordings they want to export and hit the button, it should ask for a destination folder where the files would...

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