Our new Cisco Call Center 9.0 is set up to our Open Directory setup for authenticating account logins via LDAP. Works great and powers the Cisco corporate directory.
Is it possible for users to look up their contacts on our contact server, Kerio Connect, via LDAP? Or do we have to import their...
We are installing a Cisco Call Manager 9.0 phone system and I am looking for recommendations for books for administering it. So far the books I have seen are text books, I am wondering if there are books intended for system administrators. My main concern is user administration and the basics...
Perhaps unbiased isn't the best phrase. I am looking for a new phone system for my office (80-100 users, single location). I've been looking for 5 years and this is the year to pull the trigger. Staff have helped me evaluate handsets for doing basic tasks. We have made some basic decisions but...
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