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Hi everyone, apparently my ACSS which I renewed in February 2021 just expired.. My ACIS - which I renewed on the same day - still shows as "valid" and "expires Feb 2023" in the Avaya Credential Management. Anybode else with the same issue? Maybe it's a technical problem which will be resolved...

Hey guys, I ran into a strange problem while installing an IPO with a SIP trunk: Outbound calls work fine, but inbound don't. What I get for an inbound call looks like this: SIP Rx from callingnumber@sip_provider_ip:5061 to callednumber@public_ip:1279 invite SIP Tx from...

Hi guys, I ran into a strange problem with one of my customers. Whenever they try to set the forward number from one of their 3720 with the shortcode *07*N# the call gets rejected. Trace: 13:08:09 357196939mS CMTARGET: ac1b000a00000cbc 240.477.1 714 Sadlo Peter Mob.0: LOOKUP CALL ROUTE...

Hi, I was wondering if there is a way to free up some space on an SD card that is 100% full. Whenever I try to delete some unneeded files (like arabic VM files) I get an "Internal Server Error - 500". I currently have no physical access to the IPO so just putting the SD card into my laptop is...

Hi guys, I have a customer running an IPO500v2 8.0 with DECT R4 (IP). According to the DECT installation manual of 8.0 a maximum of 120 DECT phones is supported. After some testing I realized that you can actually add more than 120 DECT phones if you open the config with a newer version of...

Hi guys, does anyone know what adding the source number "TAPI_SPECIAL_LLC" to NoUser does? It's necessary for the integration of CIE (Customer Interaction Express, the "big brother" of IPOCC only sold in Germany) and now I'm wondering what exactly its use is. Thanks in advance for any hints or...

Hey guys, I've been looking at getting the config via TFTP automatically (little batch script) but all I could find were commands like: tftp -i xxx.xxx.xxx.xxx get nasystem/config/{password} config_backup.txt Most of them actually work like nasystem/who_is and nasystem/user_list2 but I can't...

Hi, is there a way to force an IPO to wait for additional digits over an E1 before routing the call? With Cisco CM there seems to be a timer "T302" for exactly that matter but I can't find a similar setting for IPO. The basic problem is that if a caller is overlap signalling the number he...

Hey guys, I was wondering if there is a way to let IPO/Voicemail Pro initiate a call, wait a short time and after that automatically dial/send DTMF tones. Basically we use a centralized time recording system for our work times where you call a certain extension, authenticate with a number and...

Hi guys, I hope someone can help me: I have a customer (running on 8.0(16), just in case anyone wants to know ;D) with OneX Portal. During the initial implementation we installed the OneX Desktop Client on every PC in the office and all went well. Now, over one year later, my customer started...

Very important notice: If you are looking for up to date information and download links please go to this FAQ (as the FAQ allows me to edit my original post. This thread right here is just for initial release of IPOCL and for discussion, bug reports and feature requests - Thanks! What is IPO...

What is IPC? A little Java application making your day-to-day life as IT- or PBX-Administrator so much easier - especially if you have to administer several different servers/PBXs every day. What can I do with IPC? Copy IPs (hence the name IP Copier) [wink] No seriously, there are several...

Hi everyone, I want to share a little program of mine I wrote. Basically it's designed to make my day-to-day live as an IPO technician more comfortable. What it is: A little Java application showing you a list of all the IPOs you need to administrate at work. What you can do: Click the...

Hi, do the voicemail e-mail features (copy, forward,...) work when Embedded Voicemail is used? I know they do with VM Pro but I'm not sure about Embedded Voicemail.... Thx for your help ;) www.ptc.de ACSS

Hi everyone, have any of you ever tried to use the BRI4U daughter card from a CombiCard (the one with 6 digital, 2 phone and 2 BRI ports) on for example a regular PHONE 8? The reason is that I need a BRI4U asap for a customer but the only cards I have at hand are VCM32s and CombiCards and the...

Hi everyone, one of my customers is complaining about random restarts every 2-3 hours or so... In System Status I get a "<WATCHDOG> addr=00000000 d=0 pc=f032b060 error". Do you guys have any idea what that means? Here is a tiny bit of the monitor log that might help: 101332mS CD: CALL...

Hi everyone The Problem: As the title says Voicemail Pro can't connect to the central unit (says the System Status) The setup: IPO v8.1(56) with a UCM (also on 8.1(56)) with both services OneX Portal and Voicemail Pro running OneX runs just fine but no matter what I try I can't get VMP to...

Hi there, I'm having a problem with the .wav-files in Voicemail Pro. A customer of mine asked me if there was a way to lower the volume/output of the .wavs because in his case they are way louder than when you are talking to an actual person. Now my first guess was to set the output of the...