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I have noticed something rather strange on my IPO. I have 20 users so far. Out of those 20, there are 5 users who have locked options under Telephony settings. So under Telephony-> {Call Settings| Supervisor Settings| Multi-line options) there are entries which appear with a padlock, meaning I...

Hi I have several IP phones: 4610s, 4625s, 1616s, 1603s and 3645s. I have scoured the Internet looking for documentation on how to automatically provision these phones. I have a feeling I can get them to automatically get the required parameters from a DHCP Server using dhcp options. I use...

It's my first SIP Trunk ever, and it's my first IPO 500v2 ever so this is pretty new to me. I have read so many articles enough to get my SIP Trunk up, but working with weird behavior. My IPO is connected using LAN1 behind a Cisco router. I has to forward port 5060 on the Cisco to the IP...

In an IPO500v2 ESSENTIAL setup, I intend to have 30 Wireless phones and 15 IP Phones, with the possibility of growth, though not already projected. How many licenses do I need in such a scenario? I'm coming from the IPO400 world where no licenses were required for IP and Wireless phones.. Thanks

Hello pals, I am planning to buy a new Avaya IP Office (IPO500 R.8) which I intend to use primarily with supported WLAN handsets. The problem is I don't know which handsets to go for as I cannot find this information googling. What are the latest/recommended WLAN handsets for use with IP...