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hi guys , we are you using Microsoft Teams Direct Routing with Call2teams and we have an issue we have a oneway audio between Mitel phones and Teams softphones. no issue between PSTN to teams. any idea ?

when forwarding incoming SIP to an external number via SIP, call will connect with two way audio but during the connection there is no ring tone just dead air until it connects. Any thoughts? only mobile destination. any idea ?

micollab client and server V9 I have only just noticed that softphones do not have a call history beyond the same working day (the call history clears). any idea ?

I am having one way audio issue when I use the softphone through the vpn. I checked the Firewall, I saw no rtp flow problem. any idea ?

hello fellows, I have an issue with the micollab client V8. micollab server: 192.168.2.10 if i install the client in the same subnet it works 192.168.2.0 if i install it in the 192.168.1.0 subnet it doesn't work. I have error 41 which corresponds to a port 36008 or firewall problem. I don't...

hello, do you know how we can make the "multi device suite" resilient on a secondary element? my phones are declared as "multi-device" licence in the mitel documentation they say that when the extension has a Multi-device suites license, when the primary ipbx is turned off, the extension can...

Hi guys Each Time when the physical server restart , the Oaisys Level2OAI MitelDriver service Fail to start automaticaly. When i try to start the service i get : "error 1053 the service did not respond to the start or control request in a timely fashion" So to resolve temporarily the issue...

Hi , I have a micollab 7.3 in lan mode with a MBG in Dmz Micollab: lan address 192.168.1.1 Mbg.mycompagny.com / public address: x.x.x.58 conf.mycompagny.com / public address: x.x.x.59 I look at the engenieering guide line, but I do not understand how I have to redirect AWC in the firewall...

Hello , I have an openscape X3 V1 and I wish to upgrade it to V2. V1 licenses should first be converted to V2 and injected into the system. Then upgrade the system from V1 to V2. Someone know how to convert the licenses and how to do the upgrade? Thank you !

Hello everybody. I have several problems with new 6940 phones. 1 I cant see the phonebook(internal directory number) with the contact key and I can not set a phobebook key. 2 when I receive a voice message. If i press the voicemail key I have no message but when I call the voicemail hunt...

Hello , I want to migrate Micc licenses from 6.0 to 8.1, anyone know how on AMC ? Thanks

hello, I have my voice messages that come to my email address by toto@toto.fr .the object I have is my internal number. I would like to display the phone number of the calling. how to do. thank you for your help

Hello , I want to load a wav file (message record in a studio) it is the correct procedure ? Music and Hold Audio System files update Mailbox greeting Mailbox numbrer : for me 2020 and then load the message.wav and Update when i click update nothing happens . Thank you for your help