I'm hoping someone can help with an issue we are having. About 2 weeks ago we had a double rectifier failure on Verizon's MUX and when it was brought back up one of our tie lines have been giving us excessive DCH055 & DCH054 messages on our Nortel PBX. Nothing has changed in programming ans this...
I'm hoping someone can help with an issue we are having. About 2 weeks ago we had a double rectifier failure on Verizon's MUX and when it was brought back up one of our tie lines have been giving us excessive DCH055 & DCH054 messages on our Nortel PBX. Nothing has changed in programming ans this...
Is there a way for users at the same location dial the same number "0" but terminate at 2 different locations? I'm at a Hospital environment and I would like the patients to terminate to the operators directly but employees go to the VDN routed to the Auto Attendant we have in place. Can I...
I've been back and forth with Avaya for months now about an issue we are having with receiving faxes from outside customers that have Comcast Digital Services as their provider. The issue we are having is receiving 1/4 page, 1/2 page, & blank page transmissions. I have done everything I can...
I received a couple complaints on the operators phones (9650's), that at times they do not have the option to transfer or conference a call. When I display the errors on those sets, I see 2 error codes that seem to be the source of my problem. A 1738 conf/xfer unstable call and a 1746 which...
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