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  • Users: vnieders
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  1. vnieders

    User just wants to pick up receiver to answer call without pressing button

    I have a user that wants to simply pickup the receiver like she does on key 0. The current setup is her extension on key 0, a rollover on key 1, another users extension on key 2 and 3. She does not want to have to press the key prior to answering a call for the other user. Is there a way to do...
  2. vnieders

    Seperate ring tones on key0 and key2

    Is it possible to have two separate ring tones on key0 and key2 on the Avaya 1120e or the Avaya 1140e?
  3. vnieders

    Configure Avaya 3645 wireless phone

    Do I setup a wireless phone in Element Manager? Specifically Avaya 3645. We are currently using Avaya 1120e's and 1140e's. Is the setup similar? I know there has to be configuration on the network side but I believe it is mostly in place. When I power up the wireless phone it says "No Res Domain...
  4. vnieders

    Menu system - what happens when someone presses 0 for operator

    We had a menu system set up a couple of years ago by an outside vendor. I can pull up CallPilot Application Builder and see how the calls are routed through out the menu but I can't tell where they go when someone presses 0. I know what to look for but I am not seeing it. It should be programmed...
  5. vnieders

    CallPilot Desktop Messaging

    I have a system that drops message play after approximately 8 seconds. I have uninstalled, reinstalled and have looked through settings to no avail. If the user does not use callpilot and listens to the voicemail it is complete. Any thoughts or suggestions?

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