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  • Users: onison13
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  1. onison13

    SIP Caller ID display Issue R8

    Hi all, I am having an issue where only 2 of my branches are not getting Caller ID from SIP Provider Nextiva. After talking to them we ran some tests and now I am getting the caller ID in the header request. But I cannot figure out why I cannot get the name to display on the phones... I have...
  2. onison13

    Centralized VM Pro Issue

    Hello, I have a SCN with 10 IPO's all but 1 site show up in vmpro.. I have check routes, the site is setup for centralized voicemail. all sites running R8 and R7. IP 500 V2. remote site can ping vmpro server no issues there. All sites are on a MPLS network.
  3. onison13

    Twinning issues

    So I am running 8.0 on a 800 v2. My extension is setup to twin with my cell, and if someone calls my extension locally, it works no problem. I get a call on my direct line, I get the following: 0.41866.0 8528 Q931 Trunk:13 CHAN=21: StateChange: END=B CMCSAccept->CMCSCompleted 967215064mS...
  4. onison13

    Only first 6 digits dialed are given to carrier

    Hello! I am having an issue where one of my end users is trying to call a number that is long distance. She will dial 9,1, followed by the rest of the number but the IP Office seems to cut her off trying to dial the first 6 digits dialed instead of waiting for the rest. I have tried creating...
  5. onison13

    5610SW IP No Star To Program

    Currently we order our phones through an official AVAYA business partner, they sent me two 5610SW IP and when I hook them on the network I never get a star to program on DHCP. They seem to stay in DHCP for only 3 seconds before going to a call center not found. What would the easiest way to get...
  6. onison13

    User gets unregistered when making an outbound call

    Issue that I cannot for some reason solve. We have a couple of users at a remote site connecting to HQ through a VPN. They have 5610SW's and can recieve calls. However when they dial internally to another ext. it is fine but when they dial out, about 10 seconds into the call the following...
  7. onison13

    IPO 500v2 R8(44) user can not make outbound call?

    So I was wondering if anyone has ever ran into an issue with outbound calling causing a 5610 to reboot 10 seconds into the call, but if he receives a call he can chat to his hearts consent. He can call interal extensions but anytime he calls external numbers, his phone reboots. I know its not...

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