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I downloaded 2 vmpro IPO Server Edition R9.0 logs that I would like to view from my desktop and not the web interface. I downloaded 7-zip and extracted the contents in the tar.gz files. The two files I have are as follows: core.vmpro.5505 and info.txt core.vmpro.9814 and info.txt Is there a...

ARS Feature Dial 3K1 (default setting)- Sets the ISDN bearer capabilities to 3.1Khz audio call. Looking for more clarification on this if anyone has it? I have read 3K1 is not supported on all PRI services and wondering exactly how this would impact voice if its not supported. Can 1-way audio...

Customer is trying to block off a specific number of channels to use for one client. They do not want to take away resources from another customer. Trying to control this all via 1 sip trunk and using multiple (*-wild card) SIP URI's to route calls based on line group ID. There are over a 100...

I am looking to see if it is possible to override a phone configured for ringdown so that the user can dial by extension or make a 911 call. Phones are analog calling the main reception if it makes a difference. thanks

Has anyone ever heard an IP Office talk? It is talking about the lack of call traffic on the system and that the last activity was X hours ago...etc. I'd like to know if there is a way to turn this message off. Thanks,

I had a question regarding some threads I have read about turning off the AGC setting for handset/headset and speaker. Can someone tell me what symptoms a user might have with this setting on by default? What is the best combination of these settings to have? Any features lost by setting this...

I have a few users (not all) that are saying when an inbound call comes in and rings their phone, the soft key displays 'To VM' (to ignore the call), when they press it the call will disconnect the call instead. These users have VM and are not forwarding anywhere else. Has anyone ran into this...

Hello, I am at a loss and could use your guidance. I am having issues calling back from the call history. I imagine the same issue is affecting the ability to use the 'call' button in visual voice. The customer is using 9608 phones and also is on 8.0 (44). (Upgrading to .46 tonight)...

Customer has 4 sites(SCN), each site has its own SIP trunk. Each site has a request to send out "different caller id" Some of those CID's are DID's that are registered at another site. By using internal data on the SIP URI I can send out any number I want as long as the number is registered...

How do you setup a data scope if that IP Range falls at two locations. Each location has their own IPO unit and each have their own voice VLAN. We obviously want the users to be registered to their respective locations. Can you add two 242 options to 1 scope? How do you pull the phones to go...

I have a few concerns regarding my design and was hoping to get your opinion(s) if this will work or not: Setup: 4- Locations (a,b,c,d) R8.0.44 SCN w/ Centralized voicemail -MPLS 4 localized file servers (hosts firmware/46xxsettings file). In Manager each site points to its respective file...