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  1. itsupport5589

    Avaya IP Office 500 v2 and Asterisk Outgoing Call from PRI Lines

    Hi, I have tried to configured Avaya IP Office 500 V2 to Asterisk Elastix PBX. All PRI Lines are connected to Avaya. Incoming workings on Asterisk Extension as per the DID route created, Outgoing also working fine, but call going through default main number 04444700 when Asterisk Ext User Dial...
  2. itsupport5589

    AVAYA SMDR Comms Status : Comms Failure

    Hi, I was trying to setup AVAYA Delta Server 3.0 for my AVAYA IP Office 500, on 7.0.23 Release. After I setup File Location and Enabled SMDR and select Comms and detected my IP Office & Applied Ok. I get Comms Status : CommS Failure. May I have any solution or any upgraded version. Your...
  3. itsupport5589

    HOW to Downgrade AVAYA IP Office 500 R8 8.0.18 to R7

    Dear Friends, I wanted to know how can I downgrade AVAYA IP Office 500 R8 8.0.8 to R7. I would like to downgrade due to Activate Teleworker Licence in R7 Version, otherwise I have to go for Preferred Edition Licence just to use AVAYA Teleworker Licence. I have downloaded 7.0.26 IP office...
  4. itsupport5589

    HOW to Downgrade AVAYA IP Office 500 R8 8.0.18 to R7

    Dear Friends, I wanted to know how can I downgrade AVAYA IP Office 500 R8 8.0.8 to R7. I would like to downgrade due to Activate Teleworker Licence in R7 Version, otherwise I have to go for Preferred Edition Licence just to use AVAYA Teleworker Licence. I have downloaded 7.0.26 IP office...
  5. itsupport5589

    Problem SIP Trunk In Panasonic NCP 500

    Dear Customer Care, I have Panasonic NCP 500 on which I have added SIP Trunks Lines from Gradewall SIP Service provider & also tried to added 3-SIP Extension provided by my Private Tribox IP-PBX System, which is placed in different network. Now, to connect Tribox Extension, I can connect...
  6. itsupport5589

    I need to Download AVAYA ADMIN8_0_44

    Good Afternoon, I need to download AVAYA ADMIN 8_0_44, may i know from where can i download and i had Admin 8_0_44, but everytime i setup, it getting struck at Manager.cab is either not available or not have access. Please help me to get setup Admin 8_0_44. -Thanks, Sam.
  7. itsupport5589

    CCR-8 Report, when Exported to Excel. I get Error !!

    Hi, I have sucesfully setup CCR-8, i can export to PDF/MS Word and anyone documents, as I needed to Export Report in Excel, i get following Error. Error in File 6f02e961-4ff6-4372-8244-53bdb25d5462 {F2492F8D-92A8-4D0B-93B6-34D899FDC519}.rpt: Invalid export DLL or export format. Looking for...
  8. itsupport5589

    CCR 8 Installed / Can See Monitor / But Reporting Shows Error !!

    Dear AVAYA Experts, I have recently Installed CCR 8 sucessfully and I can see the details in Incoming/Outgoing Calls in Monitoring of CCR WebClient Website. But when I click on Report , i recieve following error. An unexpected error occurred which has been logged Please report this error to...
  9. itsupport5589

    Unable to Setup CCR 8, Problem in viewing Database

    Hi, I wanted to setup CCR 8 and couldnt able to sucessfully implemented. I have followed the CCR Setup Guide http://downloads.avaya.com/css/P8/documents/100073303 Accordingly I tried to setup on Windows 2008 R2 64 Bit Server. Also Installed MS SQL Express Server 2012 on Same Server. Now...
  10. itsupport5589

    AVAYA IP Phone 5602W+ Doesnt not start !!

    Hello, My AVAYA IP Phone 5602SW+ whenever started shows a think Progress Bar runs from left to right and then stop there. Please let me know how do i resolve this issue?? -Thanks, Sam.
  11. itsupport5589

    Cannot get transfer when Dial Ext while on Auto Attendant Played in Avaya IP 500 !!

    Dear All, I have setup Auto Attendant in AVAYA IP Office 500 running 5.0.26 Version ( Cannot Upgrade due to Licence Required), to get Direct Dial Number Features in latest version, might that work. I Cannot get transferred when I Dial any Ext when im on Auto Attendant Message Played in Avaya...

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