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Have a 7310 on Mics 1.0 Set is the reception set, set lock is none, and you can't clear Forward from the set, or the feature code. Port just seems stuck on forward...... Any ideas?

I have a site that the Disk on a virtual Server Edition IPO is full. I have added 100M to the virtual, but the books say in web manager to update it to show 200G verus the original 100. Where does one change that? How can I remove the files in the dev/sda3 where 98% of the storage is tied up?

Hi Folks, it seems like yesterday we had a Primary Server failover to the secondary server. Since then, even with rebooting both Primary and secondary in 7071, Work Place is broken. Only connecting via 5060. via the DNS as the server address, Domain listed and port 5060. I get this alarm...

Anyone know what this alarm might mean? It is coming to us via the SMTP, but never shows up in the Alarm tab... CP:1/10.85% ME:71182/21561 AL:1/0 VC:42/0 DC:48/1 VM:6/0 CC:128/0/0 N(1/R:46156/T:66090 2/R:0/T:160)N E(9/8 S:5/4 P:4/4)E CA:2 VR:11.1.0.2.0(14)

We are having an issue with this site and can't seem to resolve this. I have seen other notes about this, but no real answers were found. We get the 3 yellow active information alerts Call Log The local call local will be used but may be out of date. Contact Service problem Your...

Hey Folks, have anyone had any luck integrating work place off an IPO Server Edition into the enterprize directory option? I have the local contacts working fine, just seeing as it appeared we tried to integrate it, but it didn't seem to work.

Looking for an Aura tech to give us some support. We are all IP Office certified guys, but this site we are downsizing it appears to old vendor never maintained the Certs. We would like to get back into System and Session Manager for the short time. We have GUI access and Aura Mail web...

Hey folks, we have generated a certificate and it shows as secure when it gets to the main web manager page. This was done from pulling a CSR off the putty and adding a new key, then signing it on the customers end. However when you select web manager or user portal. It blocks us from...

Hey folks, we have done a few of these. All the licenses look normal from the order to Synnex. Shows 2 CTI licenses. However when we generated the licenses and look them up in Weblm it shows 2 3rd party API licenses and 2 Wave licenses. Which looks the same as our 11.0. However we can't...

Server Edition RLS 11.1 Using the Voicemail Pro for recording Did all the Dev Link stuff needed checked off the users for recordings. Just not getting the files over into the library. Working with Xima and can't get the Call Recording file to show up in the drive we have requested to send...

Hi Folks, we have a Primary and secondary virtually working perfect. I have 2 V2 500s that we are using for PRIs in two spots. I have the resiliency assigned to both of the V2 500s. However when I fail over the two virtual's the phones don't register to the 500s. The licenses all live on...

What is everyone using on new Server Editions for clients to add to Windows computers. The June 23rd downloads have the one X desktop client, but the customer already has Microsoft, so don't need all the collaboration stuff that one could use in One x. I was reviewing using the Web rtc...

Anyone have an easy fix for the Certificate issues on 11.1.1.1? I have deleted them in the security settings, it just regenerates it. I have a Primary, Secondary and 2 expansions, I would like the certificate alarm removed so we don't get the emails nightly as we have turned on SMTP for all...

Had the entire system up and working in VMWARE 6.5. Had all the licenses added everything was almost perfect. I could not get the licenses to end up on the 2 V2 500s in two remote spots to come up with licenses. I changed the Web socked from client to server on the IPOs, made the change...

Hey folks we have a 5 site SCN, using SIP trunks. We upgraded them this summer from 10 up to 11.1.0.2. Turns out when you call extension to extension, the cell phone will get the caller ID of the 3 digit extension, so some carriers block this, meaning the call never gets to the users cell...

Hey Folks, I have 3 sites all working on RLS 11.1.0.2 and the SIP trunks for inbound and outbound work great. Call the direct lines and mobile twinning engages. I have the SIP header SIP NAME and CONTACT both filled in. In the SIP Call details I have 2 URIs. One for the outbound which...

Have a RLS 11.0.4 Server Edition with Xima(Avaya) Recording system installed and working. However when the users who are recorded, on outbound calls off PSTN PRI Channels, there DTMF tones are not recognized by the far end when calling into Voicemails or Auto Attendants. I turn off the...

Hey Everyone, installing a RLS 11.0.4 Server edition this week. We are replacing a CS1K, so I have the Telco changing the protocol from NFAS to FAS. We have a Primary and Secondary Expansion V2 500 chassis both with PRI Cards in it. The Primary has expansion 2 and secondary has expansion 1...

We have a customer who has a remote IP Office which has no trunking. This site connects back to their environment via Session Manager. The global dialing and everything works great. Calling in and out works good. There was a Nortel Option 81, which we allowed the IP Office to dial off...

Hello folks, we have migrated from a CS1000, to a new Aura Communication Manager RLS 7.0.1 We tried to move over our Telstrat Engage Call Recording this weekend. Our CM is HA, with two sets of virtual servers. AES is only not HA. The and our recording server is in the same VLAN IP Scheme...