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Hi guys. I have several users (h323 phones) remotely connected to IPO500 on site A with their own DIDs , all DIDs coming with PRI . These users are sitting on remote office B and must have different Caller ID (their own DID)than users on site A . All outgoing calls go through that PRI . I...

Hi guys. I have licenses for 13 non-avaya ip endpoints , system monitor shows only 3 from 13 in use. When I add new sip user&ext I have this message:" the number of non-avaya ip ext configured exceeds the number licensed " The problem is I can;t register sip phone , I don't exclude that sip...

HI guys . I have a 100 did numbers to add to IPO500 . I know how to add one by one but this will be p..of ..a . Is it possible to automate this process ? I didn't see option to import DIDs , maybe with command line or another way ? They are not in the range so I can't use wildcards :( Thank you

HI guys . 2 weeks ago voicemail to email stopped to work after several years working. IPO500 has VM ip on settings as 172.17.4.11, when i go to that pc and try to run vm pro client it shows "no vm server on the local machine " , but there is folder voicemail pro under...

HI guys. I am having weird issue when ip phone is connected to cisco 2960 port with static ip settings on the phone didn't connect to call server , when I checked the port on switch it shows up-connected but i don't see mac address of the phone . When i connect my laptop i see mac of my laptop...

Hi guys. Is it possible to remotely restart cards installed in IPO500 like PHONE2/PRISU, combo card,VCM32 ? The question is actually about PRI but good to know about all of them. Could not find such option neither in Manager or System Status app . Thank you

Hi guys. I have 2 extensions 5999 and 5211 on the same IPO500 . When I dial the same cell number 347xxx-xxxx from 5211 it goes to PRI line 9 trace shows matched Short code 9N dial system. When I dial from 5999 that cell ph number it goes to analog line 1 short code matched 9N dial user, in both...

Hi. I have hunt group with 3 numbers , one of them is front desk phone. Front desk has button#12 set hunt group out of service , I created shortcode *20*N# and *21*N# to set HG out and clear HG out of service , voicemail is on, when HG is out of service call should go to lobby ext which i set...

Hi guys. I have an Voicemail-ATT set up on hunt group on one of the remote sites. Call will go to that Voicemail-ATT when nobody picks up call or they activate night service. I wanted to test dial directly to that voicemail box without disturbing users. I remember its possible to do with...

Avaya Aura system has supplementary service (SS) called "Extension mobility" where user logged in ip phone in one office can log off and log in to another ip phone in the other office . Has IPO500 such SS/function ? If yes how it's called , I could not find it yet ? Thank you

Hi guys, I see a lot of docs mention to apply mls qos trust dscp on ports where phones are connected , dscp 46 for phones , and I have Cos-dscp map: Policed-dscp map: d1 : d2 0 1 2 3 4 5 6 7 8 9 --------------------------------------- 0 : 00 01 02 03 04 05...

I have 2 PRI , one is in card 1 port 9 , second is in card 3 port 9 . I attached inventory screenshot. Can you please to help identify which is where connected ? It may sound stupid but all systems were installed before I come here and I dont have so much to do with IPO500, I am network admin ...

HI guys . I have Manager 9.1.3.0 build 120 , when I open SCN having 8 systems and open 1 system Extensions or Users list Manager keep closing with error . Does anybody knows why and how to fix it ? I have Java version 7. 0.510.

Hi guys. We have SCN between multiple IPO500 . on one of the A---to---B connection users were complaining about voice quality (cuts, breaks)I see on the System status application in Alarms-Call QOS- high level of the jitter 769 ms , 34235ms and packet loss 10-25% . links btw A-B H323, G711m ...

Hi guys. I have some phones showing "phone unlicensed " on the screen even at System Status I see I have only 59 used from 69 total , so i have 10 more idle. Only thing I am not sure is on the system were 143 avaya ip endpoint phone users programmed, most of them for future use (right now they...

Hi guys . As I know avaya phones support L2cos and L3 dscp marking,default is 6 and 46 . 1)Is this function (qos marking) enabled by default or I need to un-comment int in the 46xxsettings.txt? 2)By the way I don't see that L2QAUD settings in my 46xxsettings.txt* file (attached), should I...

Hi guys. Does anybody know is it possible to upgrade 9608D01A locally by connecting to laptop if yes can u guys give a short instruction ? I want to test new version first without pushing it to the rest of the phones .

I found here https://downloads.avaya.com/elmodocs2/one-X_Deskphone_Edition/R1.5/output/16_300698_4/admn054.html that I can set up more than 1 CM for DHCP option 242 . I have no more licenses on one of my IPO500 so I wanted second one as CM for the rest of the ip phones. both IPO500 are in SCN ...

Hi guys . Is it possible remotely access avaya ip phone 9620or 9608 via telne/ssh/http ? Sometimes happens when phones get ip already but registered, looks like need to change some settings on them 802.1x or Addr or something else .

Hi Guys . I have IPO500 and 9608 H323 phones . Those phones have only Redial and Features softkeys showing on display . How to add other softkeys like Conf/Join/... on IPO500 for this phones so they will be available for users ?