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The office who's Nortel Mics system I service had a major storm come through. It took out several pieces of equipment even though everything had surge protection. It killed lines on both trunk cards. I replaced both and the phones are fine now. The MOH still doesn't work. There originally wasn't...

My client has a MICS system and wanted to add a phone to a location that's hard to wire. We are trying out a T7316e and might add some more if they like it. I've never worked with these, so forgive me if this is a common or known issue. I dug through the old posts but couldn't find anything...

Not sure if any one will have knowledge about this. I'm not getting much response from the Multi-link support so I'm going to try here. For those unfamiliar, the ZipLink is a wireless pots extender. I have one set up between 2 buildings at a clients site. If I put the analog phone directly into...

Hey all, Looking to see if anyone knows if it's possible to make voice calls(call the extension and have it auto answered on speaker phone for 2 way talking) to an analog phone with speaker phone behind an ATA2. The manual just talks about making voice calls not receiving. This is the main...

We recently added a new line card to a Nortel system we manage. One of the new numbers we added will ring 4 times on the phone it is suppose to, but then gets forwarded to the intercom button of a completely differnt phone. When you answer it, it says "Transfer from 15." The CO line of the...

I have a client with an old MICS. She got it used and we trade services(she's a vet so I fix her phones and she fixes my cats). It is on version 1(aka no terminals and sets like I'm use to) and she doesn't want to spend the money to upgrade. After many long hours back in August, I got everything...