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Hello, I'm trying to send customers escalating emails based upon how many days late they are. I tried exporting a list out of AR Customers where I set the criteria to day's overdue to 7, 14, 21- When I pull the report, there is a bunch of 0's in the days overdue column? Is their a way to...

Hello, I accidentally submitted orders- about 700 of them- each a unique customer with the wrong group code. These orders have been shipped, invoiced, and the batches posted. Is there a way to go back in and change their group code after this has been done?

Hello, We would like to export an existing batch edit the file and import back in the updates. Is this possible? How do we change our file. Currently when we try to import it back in it is trying to create new records and not update the existing records.

There is a prepaid document that is applied to the order but when we post the invoice it is not automatically reapplying to the invoice. Example- order is $315 with a $15 prepayment and then the terms codes splits the balance into 3 payments. The invoice is showing the full balance and not...

Is there a way to change the payment due date once an invoice has been posted?

Hello, I'm hoping someone can help with our situation. We are using Sage Accpac 5.5- in our business we offer multi-payments. We collect a OE prepayment and then split the remaining balance over three months. Often times the consumer cannot afford to make the 3 equal payments so we would like...

Hi all, I have an error when Day End Processing in Accpac version 5.5A Product update 2 SQL Server 2008 - The error reads Type* Source Code 1 E Internal error. Kitting item has no details (2842 OEPOSTS1.C). Write down the message, leave ACCPAC for Windows and Windows and return to the system...