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What are you using for your integration with Team to activate the softphone? I saw two option certified by mitel, Call2teams and Microsoft Teams Direct Routing using AudioCodes Mediant. What are you using?

Is there a way to program a specific function on the state-sensitive softkeys of a 69XX Mivoice Business phone on rls 8 or 9?

What is the best, automatic option to get the Mitel SIP 6863i phone get the config file? We have about 200 phones to install, so we don't want to manually tell each phone where to get the config file. RCS Server, DHCP, other options? Thanks.

If we need to replace the hard disk on an EX Controller, how do we re-install the KVM software on the hard disk? On MOL, we have access to the MiVB Image to deploy, but not the KVM Software. On an MxeIII, we can install the software manually, I try to find something for the Ex. Thanks

Is there a way to install Micollab Client for PC (8.0) without using the deployment server? I don't find a way to install it by entering the FQDN instead of the deployment code.

MiVoice Business and MiCollab both at the latest release and in synk with SDS. I have a phone configure as a trusted app and call reroute always to the voicemail. This way, the user and phone are create in MiCollab and I don't use a license. I then only have to add a callflow mailbox to the...

I have a MiVoice Business, Mitel MBG with SRC TAP and a MiVoice Call recording. All of them are at the latest release. The recording are working on the main phone number, but not on a single line on the same phone. Is it possible and if yes, what do I need to configure?

Is it possible to have Min/Max for incomming call control by the MBG or MiVoice Business?

MiCollab client 8.0 on cell phone and PC are working fine, but I have a problem to connect with WebRTC from the WAN. It's working from the LAN but not from the WAN. Config seem to be basic as per the doc. Is there something specific that need to be done? I'm using all latest release of...

I try to connect LDAP with MiCollab without success. The server is a Windows 2016. MiCollab Doc said that it is support for Windows 2012. As anyone connect a MiCollab with a LDAP server on Windows 2016?

I have a customer who want to synk LDAP with MiCollab to manage the MiCollab username and password with AD. He already have the user configure in both (AD and MiCollab). Is there a way to link the existing Active Directory users with the User in MiCollab? I'm able to create new user with a...

I need to configure this on MiVoice 8.0 SP2. As anyone already setup this? I found in the KB something with merbridge, but I want to see other option. Thanks.

Several times a day, I got these logs. As soon as I got them, I lost contact with many IP Phones. As someone already see this? Warning 2017/Jan/30 23:10:24 Heartbeat Server ICP has lost contact with (10.10.150.103 (08-00-0F-3B-E9-92)), network driver cluster pool free: 6066 and low water...

User A forward is phone to User B. Someone call User A, if User B does not answer, the call reroute 1st Alt will send the caller to VM of User A. Is there an option that I don't know that can send the call to th VM of User B ans not User A like it does? MCD 6.0SP3 with Nupoint. Thanks

I need to be able to change the MOH wav file every month. Is there a way to do it without a reboot? I thought it would be easy to place the file with WINSCP or Embedded File Management, but it is not that simple. On a IPO 500v2 it work when I download the file to system/primary, but it does...

Is it possible to have a module that will transfer the call to any extension, but before ask the name of the person calling, record it, then transfer to the extension. When the phone is answer, they will hear the name of the person calling and then decide if they want to answer or send to VM...

Can I always use the last release of IPO Manager for all the previous release of IPOffice, are we should always use the same version of manager/IPO?

I'm looking for something to record digital phone on a SX200 icp rls 5.0 I need to record 4025 and SC1000. Is there something that can do it?

I try to found a link on MOL with the list of all Manufacturer Discontinue materiel. Do you know where I can find one?

MCD 6.0 Is there a way to disable campon when a call is coming from the embedded voicemail of the 3300? auto campon timer is blank for the trunk, the VM and the IP Phone COS If I call a DID that is direct to my phone, I get a busy tone. If I call the VM, dial the phone extension I always...