Search results for query: *

I am impressed that this system can support several different manufacturers handsets. My questions is, how is this possible without ruffling the features of these companies, for example Avaya. I would think that they own the rights to these phones and the software that makes them work. I...

most of my customers want me to record their AA greetings for the CCR. I wanted to be able to use a text to script voice proram to do this then DL the audio file into the CP or BCM voice mail. I have listened to several oneline "natural" voice readers but they still sound like a computer...

Since Avaya took over Nortel, I have heard of some vendors were able to get AVAYA sticker logos that are designed to be placed over the Nortel Norstar and Meridian logos on things like sets, KSU etc. to cover over the old Nortel logos. Has anyone done this or know how to get these permanant...

I have a customer with an older MICS with about 40 M series sets installed. They are probably on 4.1 their NAM is 4.0. The system has been a real workhorse for over 15 years now. The only problem is when I took an M7324 and set up ANSWER DN for the recpt. DN. Every few months her set starts...

There is a an FAQ of feature codes for the Nortel MIS and CICS on the other forum. Is it possible to have one posted on this forum? Thanks

I have two Recp. sets Ext-2200 and 2202 that are used as the recpt.. they are in two different parts of a large office. 2200 right now is the Control set that has a SERVICES button prrogrammed so they can turn on and off the AA at any time. IS there a way to also have a SERVICES button on...

I have tried to solve this with the troubleshooting guide and looking for threads on here but this is the first time I have set this up so I am not sure what to do and I need some help please I do have plenty of UM's for this. I have configured the COS for MF and the mailbox. I have entered...

an I IMPORT audio files for the NAM like I do the CP? For example if a client has a professionall recording studio record their AA and then converts that file into a WAV or MP3 can that then be loaded into the NAM? I read a post once where someone placed the handset next to the audio layer...

I am having a probelm getting a BES 24 port PoE switch to come online for some new IP 1140e sets. Any suggestions? the quick start guide is of little use. Thanks

It has been a while since I set one up but for the FAASTRad suing a PC located in the phone room and DIRECT CONNECT, should I be using the following cable: Null Modem DB9 serial cable MALE / FEMALE I have a buncho fo these cables but none have any markings on them. Is there a way to test...

I have for years now used the GN Netcom and now the Jabra 9120 wireless headset for my clients that want a wireless headset to use at their desk. The 9120 is excellant and a real work horse and I use it with the GN 1000 Handset Lifter. Now some of my clients want to use their own Bluettooth...

I am inheriting a BCM 50 but I may not be able to get the nnadmin password, is there any way to get the password or default it back to the PlsChg... etc, password

A customer is answring calls and then has to transfer them to a group of 3 people in a hunt group. The problme is that if they are all busy and a second or third cal comes in these calls are ringing to the other sets so if only one agent is available they do not see the second call come in...

I have come to realize my customers really have not been clammering at my door for Unified Messaging having a voice mail emailed to them. It seems that their already overloaded email boxes are to much to handle and they would rather keep the two seperated. What is your experience with this...

A customer wants a feature on a new phone system they are interested in installing that would take a voice mail message and translate it into text then email it to them. Does anyone know of any systems out there that can reliabiliy to that? I have seem this used with Google Voice. Most of the...

I have a customer that is a Pharmacy and they have their own voice mail system / pharmacy refill auto attendant that is supplied by the franchise. It has a Nortel simulation that allows it to simulate a DN for Nortel M7324. It works great no interface problmes at al.. They have a voice mail...

If a MICS sits around for a long time out of service and not plugged into power I know that when plugged back into power the internal battery would have run out of power and the MICs defults back to factory settings. What will happend to the PRI Enabler Keycodes, will they still be there?

I am interested in what you guys have had to do or say to a customer or their employees when they are messing with your installations and programming or just getting in your way. Most customer just let me do my thing and never get in my way. I am having a problem with a maintenance man who...

I have a BCM 50 that looks like it has 16 DN ports and a PRI. What is the largest number of DN ports I can expand it to? Can I add more modules and will I need to use a keycode? I am looking at doubling it to 32. I would also like to add about 20 analog lines as well for various devices i.e...

Do Internal ATA ports come starrdard with the BCM50? Can they be added. How many can be added?