Search results for query: *

Hi! One of our customer has the following problem. They have a middle size office with 7 lines coming in. Their voicemail is a callpilot 100. What is happening is that when the first line is busy then the second line is ringing just twice and then is getting answered by the voicemail BUT not...

Hi! One of our customers would like to have everything in the visual voicemail of their AVAYA 9620. The main problem is that they want to set the greeting one or greeting two of their personal voice mails trough the visual voicemail. when you check the menu doesn't show you the option of...

Hi! I have a client who "accidentally" change the password of Administrator...[curse] We tried the option Fxxx but when we press number x it doesn't go anywhere. Do I have to set something else up? I saw also when I go Fxxx and then press x ask me for a password but even though I try the...

Hi there! I will set up and SCN between to IPO located in diferent places. We order a direct connection between both locations and they already sent us all the Ip addresses and information we required for that (Separeted internet for just the KSU). My question now, is How to set this up??? I...

HI there! Once again I ask for your help. This is my first time setting up a SIP trunk in my office. I already have all the information from the SIP trunk provider that in this case is COMWAVE. I started to research about how to set this up in the IP office and found this guide...

Hi! I have set up already many IPO and I have one silly issue I need to solve. When I set the Auto Attendant to goes directly without any ringing in the Incoming call route section like AA:AA I still getting a really short ringing in the phones before the Auto Attendant answers. Is there...

Hi everyone! I've been looking all over internet for a way to change the date and time format on the AVAYA IPO 500 V2. I have tried all the ways I have figured out on internet including the phone central option without succeeding. The closest I have been to solve it was changing the locale...

Hi everyone! I'm using a voicemail pro 8.0. Everyone in the office use a personal greeting and inside the greeting they said "press 0 if you need emergency attention" so that tranfer to the reception. I already try modifying the personal strat point for leave message greetings and it's not...

Hi! I use to set the SMTP on version 7 and it used to work perfectly. Making the correct setting in the Ip route. In the SMTP tab on system tab and so on. Now, That I installed a version 8.0 in an office, doing the same settings is not working at all. I already check the communications on the...

Hi everyone Maybe this a fool questions but I have one customer that wants to get in his mobile caller id the number of his office instead of the customers numbers, he said in that way he can recognize when is a business call or a personal call. Can I set that in mobile worker user? How should...

Hi Tecktips members Today I was installing a brand new IP office 500 v2 (8.0) system with a VCM 32 card attached with a T1/PRI daughter card. First time I turn on the system it showed me the following error in the system status "Installed hardware is not valid on this platform VCM, slot 1" then...