Search results for query: *

Hey all, hope everyone is doing well this holiday season! We are on an R8 environment with Session Manager and SIP trunks across the enterprise. Has anyone experienced an issue where instead of an actual DTMF tone, you hear a key press instead, similar to the sound like that of pressing a key...

Hi all and firstly Happy New Year! I am struggling with something I'm hoping someone can help with. We are on a CM6 system with SM version 6.3.18.0.631804 with an Avaya SBC that we connect our remote users to, then to our SM. Connectivity is fine and the phone works as it should with one...

Hey all quick question, we had an issue here today where an exorbitant amount of calls came in today and tied up all of our MEDPRO DSPs, however there were quite the number available in the G450's when "show voip-dsp" command was executed. Majority of the calls came in on a G860 with CLANs...

Can't remember this for the life of me! We had a power outage just earlier and the phones went into Discover mode after the power came back on, however it was having DHCP troubles and not connecting to the call server configured in the 242 DHCP option. It then cycled through some VERY old CLAN...

Hey all, we have an issue at our company that I'm hoping the Tek-Tips community can help with Avaya 5.2.1 connected to an AudioCodes SBC via SIP trunk which ultimately connects to MS Lync Problem: Call initiated via Lync client to a number that resides on the Avaya switch (a Meet-Me...

For the life of me I can't find the setting that makes a beep on the agent's telephone indicating them of a new call. All of our agents are in a manual-in (AVAIL) state with auto-answer set to ALL. Agents are stating they receive no call indication (the beep) however I remember other agents...

Love the G450, too bad my company doesn't I'm trying to backup the announcement files on one of our collocated G450s at a site that is roughly 4 hours away with VAM however I am FAILING on EVERY attempt - both ftp download or upload. Can SCP fine. However have over 200 files on the VAL and...

Definitely not used to the G450's so here is a situation we've run into. While using VAM (Voice Announcement Manager) I am unable to load MOH onto the G450 anymore. Error: **Task: Copy Announcement Files,Task ID: 10** 1xx.xxx.xxx.xxx: ValFtpClient constructor: Unknown error on ftp attempt to...

Anyone using a Mediant 3000 SBC from AC along with an Avaya S8800 on 5.2.1? I know pretty specific but ya never know. Anyway, we are having an issue where some of our agents are putting customers on hold from the SIP trunk and when they retrieve the call, there is no more voice path. Combing...